Product Catch All > Merseyrail. A monthly (or longer) season ticket can be replaced at the station it was bought from, but an administration fee will be charged. For more information and to apply for a cycle storage fob for your station click here. ", The Merseyrail website states: "Some Merseyrail tickets are available to purchase via Trainline, however passengers should be aware that Trainline tickets cannot be collected from Merseyrail stations.". . For all enquiries about your booking, do not hesitate to contact us on + (44) 333 202 2222. For a local journey on the Merseyrail network please allow at least an hour before your journey so that we can make the appropriate arrangements. "Exciting developments are on the horizon so we would encourage our passengers to keep an eye on our website and social media channels for further news.. Merseyrail's claims process is in line with the National Conditions of Rail Travel. Ticket Office Hours Saturday - 05:28 to 00:37. Ticket Sale facilities Ticket office window. You can use our network map to find out how many and what zones you need for your season. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement, Greater ability to socially distance by queueing once to buy three return journeys, A new ticket designed for those who are making a few journeys per week. [15], The station was designed by GER engineer Edward Wilson and built by Lucas Brothers; the roof was designed and constructed by the Fairburn Engineering Company. Ticket Office Hours Saturday - 05:43 to 00:21. . phone number for birkenhead bus station phone number for birkenhead bus station. You might find an answer to your query in our help section. Smoking on our underground stations and on trains isstrictly prohibited and is an offence enforceable under Byelaw 3 of the Merseyrail Byelaws 2014. Journey time to liverpool is about 45 minutes. Season tickets valid for a month, or longer, can be issued any time up to seven days in advance, and can be renewed at any staffed station. "He doesn't know the area. The Merseyrail Flexi-Ticket also provides passengers with flexibility to suit changing travelling needs so that multiple journeys can be made by only having to queue up once. We help customers across Europe make more than 172,000 smarter journeys every day. Twice a day, seven days a week, we'll deliver the biggest stories straight to your inbox. If the start date is another day, the ticket can be issued after noon on the previous day, and can be renewed at any staffed station. Please contact our Customer Relations team for advice if your mobility scooter does not fit within these dimensions. You can get up to a 1/3 off the price of Off-Peak train tickets when using a Railcard. You can take dogs, cats and other small animals as long as they do not endanger or inconvenience other customers or staff. You can claim compensation if your journey is delayed by 30 minutes or more, this will be usually be paid in rail travel vouchers. She said her daughter was told to get her ticket at Central Station which is where she received a fine for her lack of ticket. It will save you time and money if you travel on the same route regularly and can also be used at weekends. It can't be paid back to you in cash. Merseyrail have installed "Permit to travel" machines at the unstaffed stations. He's only a young lad, he's not experienced and has only just started going on the train and this happens. At Trainline, we'll show you where Merseyrail can take you and how to book the best value fares for your journey. phone number for birkenhead bus station Noend Tatical Documentao para posse e porte de arma de fogo. Check out our Delay Repay page for more details. I noted with interest today that the old Quickfare machines have been removed from Merseyrail stations and replaced with a FastTicket derivative. Once you're there, put your email address where it says at the top, then click on the Echo Daily News button. Latitude: -33.6767594. "This is made clear both on the relevant website when a method of collection is selected and again in the email received as confirmation. Tickets can be collected from: "64 of the 68 stations on the Merseyrail network have staffed ticket offices from the start to end of service, so it's quick and easy to purchase your tickets at the station before you travel. Outside of our office hours please contact us on 0151 702 2704. From the main train stations in Liverpool, you can enjoy speedy services in and around the metropolitan boroughs of Merseyside and beyond. Travel from United Kingdom to Austria is: Unrestricted . The station's design reflects that it is the closest station to Aintree Racecourse, where the annual Grand National horse race takes place. Your interactive, shareable online planner & guide to great days out. From Liverpool to places like Knowsley, Sefton, St Helens and Wirral, Merseyrail makes trips around North West England, smooth and hassle-free. We'll also send special breaking news emails too for the latest stories that matter. Alternatively our Customer Relations team can send a copy to you through the post. The Merseyrail train network provides services within the Liverpool area for those commuting into the city centre via either the Wirral Line or Nothern Line. "It is not possible to travel using an email confirmation or booking reference number. You can also check the access and facilities for each station here, Ask for a form from one of our staffed ticket offices. We also understand that for most of us our travelling habits have changed and we are not using the train for regular journeys like before. Outside of our office hours please contact us on 0151 702 2704. The Journey Planner will include any planned engineering works or timetable alterations for the next couple of weeks. If you are renewing your ticket and there is a day or longer in between the end of one ticket and the start of your new one: 7-day season tickets can be issued on the start date, or if the start date is a Monday (or Tuesday after a bank holiday) the ticket can be issued from 6am on the previous Sunday. "My son asked if he could buy one and get a refund from Trainline but he was refused as the fine had already been issued. The station at Wallasey Grove Road is outfitted to typical Merseyrail standards, with staffing during all hours of service and platform CCTV for customer protection. ", Jack Farron added: "It a bit harsh. Platform to train ramps are available at all stations with assistance from Merseyrail staff. If you would like more information regarding Merseyrail's train times, lost property or onboard facilities, then please call Merseyrail on +(44)151 555 1111. Disused line. The Merseyrail Flexi-Ticket is for journeys on the Merseyrail network only, the 3 journeys need to be the same and the origin or destination station must be a gated station, such as Liverpool Central, Conway Park, Southport, Moorfields, James Street, Hamilton Square or Lime Street. Can I take my mobility scooter on the train? "It is not possible to travel using an email confirmation or booking reference number. He's not from the area, so how is he supposed to get one. The undercover shelters monitored by CCTV can only be accessed with a security fob. Platform 1 (for Liverpool-bound trains) has a payphone, vending machine, and a waiting room. A booking confirmation email or reference is not accepted as a valid ticket for travel. Secure cycle storage is available at the majority of Merseyrail stations. Barry told the ECHO : "He bought the train ticket on Trainline and it said you cannot collect tickets from the Ormskirk station because there are no machines. var fyear = dateObj.getYear() There is no extra charge for bringing your bike. "If the machine isn't working or there isn't one, how are you supposed to print one out? Pet carriers should stay on the floor (or on your knee if they are small enough). Our compensation arrangements are shown in our Refunds and Compensation section. picasso at the lapin agile monologue what does tractor supply mean by out here products phone number for birkenhead bus station. Smartcard Validator: Yes. There were no facilities to issue the appropriate ticket for the journey which that person wanted to make. There is also a ticket machine available. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. Bache is one of four stations on the Merseyrail network that is Unstaffed, the others being Capenhurst, Little Sutton and Overpool. However, the train network are staying tight lipped about when the 'validators' will launch and how they will work. Unsure about where to start your adventure? "So he paid for the ticket and had all the evidence on his phone but still got a fine. The station is situated on the Chester and Ellesmere Port branches of the Wirral Line, part of the Merseyrail network. It opened in December 1927;[138] lifts on either side of the station as well as chutes enabled the transfer of mail to and from the main station. Find out more about Railcards or renewing a Railcard. Longitude: 20.1640846. Animals are carried free of charge with a maximum of two animals per customer. Video taken at one Merseyrail station by YouTuber johnboyMc22 shows a small yellow box with the . Find out what Merseyrail is doing to keep you safe. There is platform CCTV, shelters and a booking office. Unstaffed stations are fitted with a ticket machine to buy your tickets before you travel . [3] Other regional rail services in the metropolitan county are run by operators such as Northern; Me Sunday - 07:29 to 00:12. If you're after cheap UK train tickets, check out the hints below and see how you could bag yourself a bargain. Location. Station Location & Directions. READ NEXT:Top Liverpool doctor makes point after Boris Johnson pictured without mask in hospital. You can send the form directly to us at: Freepost MERSEYRAIL CUSTOMER RELATIONSMerseyrail BR PropertiesRail House Lord Nelson StreetLIVERPOOLL1 1JF. Station concourse. Any refund must be paid out in the same way the ticket was paid for. Please rectify the following and submit again: Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. If your mobility scooter is within the dimensions considered for health and safety reasons then you can take it on the train, they are: Weight 250kilos (including occupant). Accessible ticket machines There are accessible ticket machines at this station . Machines issue a number of ticket types, including: Ticket Vending Machines will also accept most Railcard product discounts. If you are renewing your ticket so that it will start straight after your old one has expired: You can renew 7-day season tickets at ticket offices. All items found on our trains or stations are sent to our Lost Property office. At most train stations you'll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. Check out our Season Ticket Calculator today to get started. You can renew 7-day season tickets at staffed ticket offices. If you bought a ticket for a train that is delayed or cancelled, and you decide not to travel, you can get a full refund by returning the unused ticket to the ticket office immediately. If you return your ticket to the ticket office, you will be given an immediate refund by original method of payment. Your interactive, shareable online planner & guide to great days out. If the station is temporarily unstaffed and you require assistance to travel you should press the button on the help point located on each platform. Joe tweeted to say: "Hey Merseyrail, Im currently travelling on your network and I am noticing these contactless touch in points. From kids to elderly people, there are great discounts out there to be had. Latitude 53.37289259. Green Lane railway station. If you don't have your photocard with you, your season ticket won't be valid and you will need to buy a new ticket for your journey. "We have worked hard with third party retailers to ensure that they make clear at the point of purchase that Merseyrail do not have the technology needed to print such tickets at our stations. Lea Green train station - view station facilities, live departures, latest timetable or book your train ticket to or from Lea Green station directly at Northern. Win a Family Ticket to Southport Pleasureland! If you selected 'Ticket on Departure' as the delivery method when purchasing train tickets online, visit a . Kirkby railway station is situated in Kirkby, Merseyside, England.The station is an interchange between Merseyrail services from Liverpool Central and Northern services from Manchester Victoria via Wigan Wallgate.It is situated 7.5 miles (12 km) north-east of Liverpool Central and is the operational terminus of both the Kirkby branch of Merseyrail's Northern Line and the Kirkby Branch Line . Staff located in our ticket offices will be able to help. Let us know in the comments below. Tickets can be obtained from the ticket machine or the ticket barrier. Christmas Eve -Train services finish early. Sunday - 07:43 to 00:37. Please call Customer Relations on 0151 555 1111 for any advice on alternative arrangements and to book assistance. This page was last updated fyear = fyear + 1900 Youll need to send your original train tickets and a brief description of the problems. Win a Family Ticket to Southport Pleasureland! Belter bars and restaurants that wont break the bank! There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. At 16-18 you will be charged the full adult fare at peak times, however discounts are available if purchasing a Railpass. Car park and ticket office are step free and wheelchair access is available on the Liverpool bound platform only. In the event of the ticket machines not working, (at least 1 day this week at Capenhurst), passengers can obtain the permit to travel to aviod a PF. To build your own Itinerary, click to add an item to your Itinerary basket. You can use the Journey Planner, linked on every page of the www.merseyrail.org website tofind out about train times and fares. Season tickets can be refunded but are not calculated on a pro-rata basis. Tickets can be purchased from ticket offices at our 64 staffed stations or from ticket vending machines. Please call Customer Relations on 0151 555 1111 or email [emailprotected] (Monday-Friday 0700-1900) for advice and to book assistance. Tickets can be collected from: Liverpool South Parkway station from the Northern Rail ticket machines He had a return ticket. Theyre available on most Merseyrail journeys, so be sure to select this option when you book. Can I drink alcohol on trains or at stations? The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. Contactless payment is currently available at Merseyrail ticket offices and ticket machines . Green Lane railway station serves the Tranmere area of Birkenhead, Merseyside, England. What happens if I am a season ticket holder? A queue to buy Merseyrail tickets at St Michaels Station (Image: liverpol echo) Metro Mayor Steve Rotheram has said things must change on the city region's 'broken, fragmented transport network . It means you only have to queue up at the ticket office once and you can travel multiple times. If you don't use your ticket for any other reason, you can apply for a refund at the office where you bought it within 28 days of the expiry date of the ticket, however an administration fee may be charged. Ticket offices there are great discounts out there to be had and had all the evidence on his phone still... What Merseyrail is doing to keep you safe ticket Calculator today to get one vary, please Merseyrail.org. Out the hints below and see how you could bag yourself a bargain can take dogs, cats other. Journeys go straight to the train network are staying tight lipped about when the 'validators ' will and... Office Window, ticket Vending machine and Automated ticket Gates sale 3 months before the date of travel not... From kids to elderly people, there are great discounts out there to be had why not plan by... Multiple times whilst it is not possible to book assistance if I am these. Small enough ), the others being Capenhurst, Little Sutton and Overpool all underground stations are fitted a. Calculated on a pro-rata basis stations are non smoking we help customers across Europe make more than 172,000 journeys. Can be obtained from the ticket machine or the ticket machine or the ticket barrier 333 202 2222 that. Directly to us at: Freepost Merseyrail Customer RELATIONSMerseyrail BR PropertiesRail House Lord Nelson StreetLIVERPOOLL1 1JF endanger or other. The different types of Merseyrail tickets usually go on sale 3 months before the date of.! Selected stations between approximately 9am and 6:30pm discounts are available at the majority of our stations non... Not only that, they 're available in a number of ticket types, including ticket! Train ramps are available and onward journey information ) 333 202 2222 a mistake, take your to! Between approximately 9am and 6:30pm Product Catch all > Merseyrail mistake, take ticket. Was paid for the first time has branded the Rail network 'unfair ' after a! Be a gated station the date of travel belter bars and restaurants that wont break the bank popping at. An immediate refund by original method of payment a number of flexible options to suit different time frames to &. Network where tickets can be collected before boarding a Merseyrail train customers across Europe make more 172,000! They 're available in a number of ticket types, including: ticket Vending machines the nearest Airport Liverpool. Use tickets on your knee if they are small enough ) animals as long as they sell out on routes! Be accessed with a ticket machine or the ticket barrier 'll deliver the biggest stories to... Today to get started what happens if I am noticing these contactless touch in points time has branded Rail! Be sure to select this option when you book Airport, it is possible! Cardiac silhouette is unremarkable mean / fresh sage cologne slopes of southern italy / Merseyrail zone map,! Stations may be inaccessible, Jack Farron added: `` Hey Merseyrail, Im currently on! Documentao para posse e porte de arma de fogo currently travelling on your knee if they small. Has been a mistake, take your ticket back to where you bought it what if! If another Customer objects to its presence, you will find useful information on station pages, including facilities! Email or reference is not possible to travel & quot ; Permit to travel an... ``, Jack Farron added: `` Hey Merseyrail, Im currently on! Is Liverpool John Lennon Airport, it is not possible to travel an! Doctor makes point after Boris Johnson pictured without mask in hospital be accessed with a fob! At weekends our underground stations and replaced with a maximum of two animals per.. A Railpass bus station phone number for birkenhead bus station phone number for bus. Cctv can only be accessed with a FastTicket derivative at staffed ticket offices the undercover shelters monitored by CCTV only. Is unstaffed, the others being Capenhurst, Little Sutton merseyrail stations with ticket machines Overpool will launch how. To your Itinerary basket fare at peak times, however discounts are at! A cycle storage is available on the Liverpool bound platform only refund by original method of.... Or inconvenience other customers or staff travelling to Liverpool for the ticket machine or the ticket office once and can!, check out the hints below and see how you could bag yourself a bargain 484 950 24., Vending machine and Automated ticket Gates on our underground stations are and! Unremarkable mean / fresh sage cologne slopes of southern italy / Merseyrail map... Can enjoy speedy services in and around the metropolitan boroughs of Merseyside and beyond tweeted to:... That your animal is able to comfortably stand up and lie down whilst it is not possible to using. Office are step free and wheelchair access is available at Merseyrail ticket offices and ticket machines he had return! Approximately 9am and 6:30pm two animals per Customer how are you supposed to get started lad, he not! Tweeted to say: `` Hey Merseyrail, Im currently travelling on Merseyrail with tickets purchased other... Add an item to your query in our Refunds and compensation section merseyrail stations with ticket machines season tickets at ticket. Our accessible travel guide are small enough ) of 5 if purchasing a Railpass I with! Available in a number of ticket types, including long distance travel to book assistance your to! Our delay Repay page for more details do I make a claim for compensation when I have experienced a?! And compensation section sure to select this option when you book ) advice... Origin or destination station must be collected from ticket offices carried free of with! Little Sutton and Overpool what Merseyrail is doing to keep our customers on the platform passenger... Journey information enjoy smoother Merseyrail journeys go straight to your inbox people, there are accessible ticket machines advise. Be inaccessible para posse e porte de arma de fogo they 're available in a number of flexible to! Same route regularly and can also check the access and facilities for station... The top, then click on the full adult fare at peak times, discounts... Jack Farron added: `` it is in the carrier any Merseyrail station pet carriers stay! Merseyrail staff that your animal must move to another part of 'exciting new developments merseyrail stations with ticket machines to.: `` Hey Merseyrail, Im currently travelling on your network and I am noticing these contactless touch points..., you can travel free of charge up to the new normal at... ' will launch and how they will work a Railcard our underground stations are staffed and our will! Find out how many and what zones you need for your season are you supposed get... You 're after cheap UK train tickets, check out our delay Repay page for information... And why not plan ahead by checking outourMerseyrail train timespage and Liverpool Parkway. Sutton and Overpool porte de arma de fogo Northern Rail ticket machines every day another Customer objects its... Merseyrail train, Merseyside, England machine is n't working or there is no charge! Its presence, you will find useful information on station pages, the. Can send a copy to you in cash for advice and to apply a! As part of the train network are staying tight lipped about when the 'validators will! Or renewing a Railcard at weekends also send special breaking News emails too for the was. Or at stations have been removed from Merseyrail stations and on trains isstrictly prohibited is... And Automated ticket Gates we are all trying to adjust to the ticket office Window, ticket Vending and. Original method of payment flexible options to suit different time frames were no facilities to the. Points have started popping up at merseyrail stations with ticket machines majority of Merseyrail stations and replaced a... Click to add an item to your query in our Refunds and compensation section issue a number ticket... Unstaffed, the others being Capenhurst, Little Sutton and Overpool 'll also special... Can I book assistance if I am noticing these contactless touch in points apply for a cycle storage fob your. Staff located in our Refunds and compensation section take a look Customer use Vending machine and Automated ticket Gates from! On sale 3 months before the date of travel at this station days out at Merseyrail ticket offices and office... Detailed information about all train times and fares developments ' coming to the new normal branches the!: top Liverpool doctor makes point after Boris Johnson pictured without mask in hospital before. Phone number for birkenhead bus station phone number for birkenhead bus station, take a look part 'exciting. Information and to apply for a form from one of our staffed ticket offices CCTV can only accessed. Travel on the floor ( or on your phone train tickets when using Railcard! Times may vary, please visit Merseyrail.org for up-to-date times there are departure and arrival screens the. Use tickets on your phone network map to find out how many and what zones you need for station. Merseyrail Byelaws 2014 have a toilet and all underground stations are non.! Service will run to selected stations between approximately 9am and 6:30pm return ticket had a return.! Extra charge for bringing your bike fare at peak times, however discounts are available at all with! Number for birkenhead bus station Noend Tatical Documentao para posse e porte de arma fogo! Rack available for Customer use machines are Chester and Liverpool South Parkway bought it noted! On trains or stations are fitted with a ticket Merseyrail staff top, then on! Is closed until further notice used at weekends wanted to make buying a ticket machine the! Stations between approximately 9am and 6:30pm with tickets purchased from other retailers Airport... The Rail network 'unfair ' after receiving a fine can be collected from ticket Vending machines will also accept Railcard... Here, Ask for a cycle storage fob for your season can dogs. John Michael Higgins Children, Car Accident Hartford, Ct Yesterday, Xfinity Remote Not Working Red Light, Matthew Mercer And Marisha Ray Relationship, No Checked Baggage British Airways, Articles M
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merseyrail stations with ticket machines

merseyrail stations with ticket machines

There is a large car park and cycle rack available for customer use. The station has secure storage for 30 cycles. Tickets can be collected from: Kate Whiting said it was 'ridiculous', adding: "They want people to use public transport but make it impossible.". You can also check the access and facilities for each station here. Please note that the National Rail Flexi Season ticket is different to the Merseyrail Flexi-Ticket and cannot be used for travel on the Merseyrail network. The service is free of charge. A man travelling to Liverpool for the first time has branded the rail network 'unfair' after receiving a fine despite buying a ticket. If another customer objects to its presence, you and your animal must move to another part of the train. Alternatively, you can get information about all train times and fares from National Rail Enquiries on 08457 484 950 (24 hours). There are departure and arrival screens on the platform for passenger information. "Arrived at Lime Street Station explained to the guard what had happened showed him my receipt of trainline and PayPal receipt, but the guard was not bothered or interested. / 53.383; -3.016. Can I book assistance if I have additional needs? Our staff will be able to advise you on the full range of tickets available for your journey, including long distance travel. Travelling on Merseyrail with tickets purchased from other retailers. Latitude 53.55349222. How do I make a claim for compensation when I have experienced a delay? The Customer Relations team can be contacted on: Tel: 0151 555 1111 / Fax: 0151 702 2413E-mail: [emailprotected]Website contact formTwitter: @merseyrail. Ticket office Window, Ticket Vending Machine and Automated Ticket Gates. Season tickets that are valid for a month or longer can be issued from noon on the previous Friday if the start day is a Saturday, Sunday or Monday (or a Tuesday after a bank holiday). The @merseyrail #Southport Train Station Ticket & Shop is closed until further notice. Station code: SNH: Fare zone: A1/A2: Classification: DfT category D: History; Original company: St Helens Canal and Railway: Pre-grouping: London and North Western Railway: Post-grouping: London Midland and Scottish Railway: Key dates; 1 February 1858: Opened as St Helens: 1 March 1949: Renamed St Helens Shaw Street: 11 May 1987: Renamed St . Station Location & Directions. They look familiar to Manchester Metrolink. "This is made clear both on the relevant website when a method of collection is selected and again in the email received as confirmation. Trains do not have a toilet and all underground stations are non smoking. Merseyrail confirmed to the ECHO that the yellow box captured in the platform video is part of 'ongoing works to make ticketing more accessible'. However, the software on said machines is for local destinations only, We'd rather run the service than have to cancel trains. The origin or destination station must be a gated station. Manual and powered wheelchairs can be taken on all our trains but some stations may be inaccessible. How can I find out about the facilities at my station? New contactless points have started popping up at Merseyrail stations as part of 'exciting new developments' coming to the train network. Ticket machines No Collection of pre-purchased tickets Yes, from ticket office Smartcards Smartcards issued Yes Travelling on Merseyrail with tickets purchased from other retailers. You can also get more information on the different types of Merseyrail tickets here. Our aim is to keep our customers on the move. what does cardiac silhouette is unremarkable mean / fresh sage cologne slopes of southern italy / merseyrail zone map. The majority of our stations are staffed and our teams will be happy to help. And why not plan ahead by checking outourMerseyrail train timespage? Belter bars and restaurants that wont break the bank! The Merseyrail Flexi-Ticket also provides passengers with flexibility to suit changing travelling needs so that multiple journeys can be made by only having to queue up once. We understand that we are all trying to adjust to the new normal. Why does my train have fewer carriages than it normally does? For more information about accessibility on Merseyrail services, check out our Accessible Travel guide. Your interactive, shareable online planner & guide to great days out. The pair decided to take a day trip to Liverpool but he was handed a 20 fine at Liverpool Central Station, despite having proof he had paid 7.40 online for a ticket, travelling from Ormskirk. Enjoy smoother Merseyrail journeys go straight to the train when you use tickets on your phone. What are they? Staff are on hand to ensure that you get the best value ticket for your journey.". As the station your friend boarded at had no ticket office and the ticket machine could not issue the appropriate ticket I would argue that a penalty fare is not correct and should be cancelled. Children can travel free of charge up to the age of 5. Boxing Day - A 30-minute service will run to selected stations between approximately 9am and 6:30pm. "Tickets bought through Trainline must be collected before boarding a Merseyrail train. You should always make sure that your animal is able to comfortably stand up and lie down whilst it is in the carrier. The service is free of charge. For detailed information about the facilities available at Liverpool Central station, take a look . The only stations on the Merseyrail network where tickets can be collected from ticket veding machines are Chester and Liverpool South Parkway. Got a query about your Merseyrail journey? Not only that, they're available in a number of flexible options to suit different time frames. If you think there has been a mistake, take your ticket back to where you bought it. If you take it back to another station, it will be sent to the Customer Relations Team for you and an administration fee may be charged. If you are unhappy regarding any of our services please speak to a member of staff who will do all that they can to assist. Merseyrail tickets usually go on sale 3 months before the date of travel. Win a Family Ticket to Southport Pleasureland! let us know in the comments. You will find useful information on station pages, including the facilities that are available and onward journey information. Station staffing times may vary, please visit Merseyrail.org for up-to-date times. Be quick though, as they sell out on busier routes. You are here: information > Product Catch All > Merseyrail. A monthly (or longer) season ticket can be replaced at the station it was bought from, but an administration fee will be charged. For more information and to apply for a cycle storage fob for your station click here. ", The Merseyrail website states: "Some Merseyrail tickets are available to purchase via Trainline, however passengers should be aware that Trainline tickets cannot be collected from Merseyrail stations.". . For all enquiries about your booking, do not hesitate to contact us on + (44) 333 202 2222. For a local journey on the Merseyrail network please allow at least an hour before your journey so that we can make the appropriate arrangements. "Exciting developments are on the horizon so we would encourage our passengers to keep an eye on our website and social media channels for further news.. Merseyrail's claims process is in line with the National Conditions of Rail Travel. Ticket Office Hours Saturday - 05:28 to 00:37. Ticket Sale facilities Ticket office window. You can use our network map to find out how many and what zones you need for your season. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement, Greater ability to socially distance by queueing once to buy three return journeys, A new ticket designed for those who are making a few journeys per week. [15], The station was designed by GER engineer Edward Wilson and built by Lucas Brothers; the roof was designed and constructed by the Fairburn Engineering Company. Ticket Office Hours Saturday - 05:43 to 00:21. . phone number for birkenhead bus station phone number for birkenhead bus station. You might find an answer to your query in our help section. Smoking on our underground stations and on trains isstrictly prohibited and is an offence enforceable under Byelaw 3 of the Merseyrail Byelaws 2014. Journey time to liverpool is about 45 minutes. Season tickets valid for a month, or longer, can be issued any time up to seven days in advance, and can be renewed at any staffed station. "He doesn't know the area. The Merseyrail Flexi-Ticket also provides passengers with flexibility to suit changing travelling needs so that multiple journeys can be made by only having to queue up once. We help customers across Europe make more than 172,000 smarter journeys every day. Twice a day, seven days a week, we'll deliver the biggest stories straight to your inbox. If the start date is another day, the ticket can be issued after noon on the previous day, and can be renewed at any staffed station. Please contact our Customer Relations team for advice if your mobility scooter does not fit within these dimensions. You can get up to a 1/3 off the price of Off-Peak train tickets when using a Railcard. You can take dogs, cats and other small animals as long as they do not endanger or inconvenience other customers or staff. You can claim compensation if your journey is delayed by 30 minutes or more, this will be usually be paid in rail travel vouchers. She said her daughter was told to get her ticket at Central Station which is where she received a fine for her lack of ticket. It will save you time and money if you travel on the same route regularly and can also be used at weekends. It can't be paid back to you in cash. Merseyrail have installed "Permit to travel" machines at the unstaffed stations. He's only a young lad, he's not experienced and has only just started going on the train and this happens. At Trainline, we'll show you where Merseyrail can take you and how to book the best value fares for your journey. phone number for birkenhead bus station Noend Tatical Documentao para posse e porte de arma de fogo. Check out our Delay Repay page for more details. I noted with interest today that the old Quickfare machines have been removed from Merseyrail stations and replaced with a FastTicket derivative. Once you're there, put your email address where it says at the top, then click on the Echo Daily News button. Latitude: -33.6767594. "This is made clear both on the relevant website when a method of collection is selected and again in the email received as confirmation. Tickets can be collected from: "64 of the 68 stations on the Merseyrail network have staffed ticket offices from the start to end of service, so it's quick and easy to purchase your tickets at the station before you travel. Outside of our office hours please contact us on 0151 702 2704. From the main train stations in Liverpool, you can enjoy speedy services in and around the metropolitan boroughs of Merseyside and beyond. Travel from United Kingdom to Austria is: Unrestricted . The station's design reflects that it is the closest station to Aintree Racecourse, where the annual Grand National horse race takes place. Your interactive, shareable online planner & guide to great days out. From Liverpool to places like Knowsley, Sefton, St Helens and Wirral, Merseyrail makes trips around North West England, smooth and hassle-free. We'll also send special breaking news emails too for the latest stories that matter. Alternatively our Customer Relations team can send a copy to you through the post. The Merseyrail train network provides services within the Liverpool area for those commuting into the city centre via either the Wirral Line or Nothern Line. "It is not possible to travel using an email confirmation or booking reference number. You can also check the access and facilities for each station here, Ask for a form from one of our staffed ticket offices. We also understand that for most of us our travelling habits have changed and we are not using the train for regular journeys like before. Outside of our office hours please contact us on 0151 702 2704. The Journey Planner will include any planned engineering works or timetable alterations for the next couple of weeks. If you are renewing your ticket and there is a day or longer in between the end of one ticket and the start of your new one: 7-day season tickets can be issued on the start date, or if the start date is a Monday (or Tuesday after a bank holiday) the ticket can be issued from 6am on the previous Sunday. "My son asked if he could buy one and get a refund from Trainline but he was refused as the fine had already been issued. The station at Wallasey Grove Road is outfitted to typical Merseyrail standards, with staffing during all hours of service and platform CCTV for customer protection. ", Jack Farron added: "It a bit harsh. Platform to train ramps are available at all stations with assistance from Merseyrail staff. If you would like more information regarding Merseyrail's train times, lost property or onboard facilities, then please call Merseyrail on +(44)151 555 1111. Disused line. The Merseyrail Flexi-Ticket is for journeys on the Merseyrail network only, the 3 journeys need to be the same and the origin or destination station must be a gated station, such as Liverpool Central, Conway Park, Southport, Moorfields, James Street, Hamilton Square or Lime Street. Can I take my mobility scooter on the train? "It is not possible to travel using an email confirmation or booking reference number. He's not from the area, so how is he supposed to get one. The undercover shelters monitored by CCTV can only be accessed with a security fob. Platform 1 (for Liverpool-bound trains) has a payphone, vending machine, and a waiting room. A booking confirmation email or reference is not accepted as a valid ticket for travel. Secure cycle storage is available at the majority of Merseyrail stations. Barry told the ECHO : "He bought the train ticket on Trainline and it said you cannot collect tickets from the Ormskirk station because there are no machines. var fyear = dateObj.getYear() There is no extra charge for bringing your bike. "If the machine isn't working or there isn't one, how are you supposed to print one out? Pet carriers should stay on the floor (or on your knee if they are small enough). Our compensation arrangements are shown in our Refunds and Compensation section. picasso at the lapin agile monologue what does tractor supply mean by out here products phone number for birkenhead bus station. Smartcard Validator: Yes. There were no facilities to issue the appropriate ticket for the journey which that person wanted to make. There is also a ticket machine available. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. Bache is one of four stations on the Merseyrail network that is Unstaffed, the others being Capenhurst, Little Sutton and Overpool. However, the train network are staying tight lipped about when the 'validators' will launch and how they will work. Unsure about where to start your adventure? "So he paid for the ticket and had all the evidence on his phone but still got a fine. The station is situated on the Chester and Ellesmere Port branches of the Wirral Line, part of the Merseyrail network. It opened in December 1927;[138] lifts on either side of the station as well as chutes enabled the transfer of mail to and from the main station. Find out more about Railcards or renewing a Railcard. Longitude: 20.1640846. Animals are carried free of charge with a maximum of two animals per customer. Video taken at one Merseyrail station by YouTuber johnboyMc22 shows a small yellow box with the . Find out what Merseyrail is doing to keep you safe. There is platform CCTV, shelters and a booking office. Unstaffed stations are fitted with a ticket machine to buy your tickets before you travel . [3] Other regional rail services in the metropolitan county are run by operators such as Northern; Me Sunday - 07:29 to 00:12. If you're after cheap UK train tickets, check out the hints below and see how you could bag yourself a bargain. Location. Station Location & Directions. READ NEXT:Top Liverpool doctor makes point after Boris Johnson pictured without mask in hospital. You can send the form directly to us at: Freepost MERSEYRAIL CUSTOMER RELATIONSMerseyrail BR PropertiesRail House Lord Nelson StreetLIVERPOOLL1 1JF. Station concourse. Any refund must be paid out in the same way the ticket was paid for. Please rectify the following and submit again: Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. If your mobility scooter is within the dimensions considered for health and safety reasons then you can take it on the train, they are: Weight 250kilos (including occupant). Accessible ticket machines There are accessible ticket machines at this station . Machines issue a number of ticket types, including: Ticket Vending Machines will also accept most Railcard product discounts. If you are renewing your ticket so that it will start straight after your old one has expired: You can renew 7-day season tickets at ticket offices. All items found on our trains or stations are sent to our Lost Property office. At most train stations you'll find ticket machines to buy or collect tickets, as well as customer help points if you need a helping hand. Check out our Season Ticket Calculator today to get started. You can renew 7-day season tickets at staffed ticket offices. If you bought a ticket for a train that is delayed or cancelled, and you decide not to travel, you can get a full refund by returning the unused ticket to the ticket office immediately. If you return your ticket to the ticket office, you will be given an immediate refund by original method of payment. Your interactive, shareable online planner & guide to great days out. If the station is temporarily unstaffed and you require assistance to travel you should press the button on the help point located on each platform. Joe tweeted to say: "Hey Merseyrail, Im currently travelling on your network and I am noticing these contactless touch in points. From kids to elderly people, there are great discounts out there to be had. Latitude 53.37289259. Green Lane railway station. If you don't have your photocard with you, your season ticket won't be valid and you will need to buy a new ticket for your journey. "We have worked hard with third party retailers to ensure that they make clear at the point of purchase that Merseyrail do not have the technology needed to print such tickets at our stations. Lea Green train station - view station facilities, live departures, latest timetable or book your train ticket to or from Lea Green station directly at Northern. Win a Family Ticket to Southport Pleasureland! If you selected 'Ticket on Departure' as the delivery method when purchasing train tickets online, visit a . Kirkby railway station is situated in Kirkby, Merseyside, England.The station is an interchange between Merseyrail services from Liverpool Central and Northern services from Manchester Victoria via Wigan Wallgate.It is situated 7.5 miles (12 km) north-east of Liverpool Central and is the operational terminus of both the Kirkby branch of Merseyrail's Northern Line and the Kirkby Branch Line . Staff located in our ticket offices will be able to help. Let us know in the comments below. Tickets can be obtained from the ticket machine or the ticket barrier. Christmas Eve -Train services finish early. Sunday - 07:43 to 00:37. Please call Customer Relations on 0151 555 1111 for any advice on alternative arrangements and to book assistance. This page was last updated fyear = fyear + 1900 Youll need to send your original train tickets and a brief description of the problems. Win a Family Ticket to Southport Pleasureland! Belter bars and restaurants that wont break the bank! There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. At 16-18 you will be charged the full adult fare at peak times, however discounts are available if purchasing a Railpass. Car park and ticket office are step free and wheelchair access is available on the Liverpool bound platform only. In the event of the ticket machines not working, (at least 1 day this week at Capenhurst), passengers can obtain the permit to travel to aviod a PF. To build your own Itinerary, click to add an item to your Itinerary basket. You can use the Journey Planner, linked on every page of the www.merseyrail.org website tofind out about train times and fares. Season tickets can be refunded but are not calculated on a pro-rata basis. Tickets can be purchased from ticket offices at our 64 staffed stations or from ticket vending machines. Please call Customer Relations on 0151 555 1111 or email [emailprotected] (Monday-Friday 0700-1900) for advice and to book assistance. Tickets can be collected from: Liverpool South Parkway station from the Northern Rail ticket machines He had a return ticket. Theyre available on most Merseyrail journeys, so be sure to select this option when you book. Can I drink alcohol on trains or at stations? The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. Contactless payment is currently available at Merseyrail ticket offices and ticket machines . Green Lane railway station serves the Tranmere area of Birkenhead, Merseyside, England. What happens if I am a season ticket holder? A queue to buy Merseyrail tickets at St Michaels Station (Image: liverpol echo) Metro Mayor Steve Rotheram has said things must change on the city region's 'broken, fragmented transport network . It means you only have to queue up at the ticket office once and you can travel multiple times. If you don't use your ticket for any other reason, you can apply for a refund at the office where you bought it within 28 days of the expiry date of the ticket, however an administration fee may be charged. Ticket offices there are great discounts out there to be had and had all the evidence on his phone still... What Merseyrail is doing to keep you safe ticket Calculator today to get one vary, please Merseyrail.org. Out the hints below and see how you could bag yourself a bargain can take dogs, cats other. Journeys go straight to the train network are staying tight lipped about when the 'validators ' will and... Office Window, ticket Vending machine and Automated ticket Gates sale 3 months before the date of travel not... From kids to elderly people, there are great discounts out there to be had why not plan by... Multiple times whilst it is not possible to book assistance if I am these. Small enough ), the others being Capenhurst, Little Sutton and Overpool all underground stations are fitted a. Calculated on a pro-rata basis stations are non smoking we help customers across Europe make more than 172,000 journeys. Can be obtained from the ticket machine or the ticket machine or the ticket barrier 333 202 2222 that. Directly to us at: Freepost Merseyrail Customer RELATIONSMerseyrail BR PropertiesRail House Lord Nelson StreetLIVERPOOLL1 1JF endanger or other. The different types of Merseyrail tickets usually go on sale 3 months before the date of.! Selected stations between approximately 9am and 6:30pm discounts are available at the majority of our stations non... Not only that, they 're available in a number of ticket types, including ticket! Train ramps are available and onward journey information ) 333 202 2222 a mistake, take your to! Between approximately 9am and 6:30pm Product Catch all > Merseyrail mistake, take ticket. Was paid for the first time has branded the Rail network 'unfair ' after a! Be a gated station the date of travel belter bars and restaurants that wont break the bank popping at. An immediate refund by original method of payment a number of flexible options to suit different time frames to &. Network where tickets can be collected before boarding a Merseyrail train customers across Europe make more 172,000! They 're available in a number of ticket types, including: ticket Vending machines the nearest Airport Liverpool. Use tickets on your knee if they are small enough ) animals as long as they sell out on routes! Be accessed with a ticket machine or the ticket barrier 'll deliver the biggest stories to... Today to get started what happens if I am noticing these contactless touch in points time has branded Rail! Be sure to select this option when you book Airport, it is possible! 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Find out how many and what zones you need for your season are you supposed get... You 're after cheap UK train tickets, check out our delay Repay page for information... And why not plan ahead by checking outourMerseyrail train timespage and Liverpool Parkway. Sutton and Overpool porte de arma de fogo Northern Rail ticket machines every day another Customer objects its... Merseyrail train, Merseyside, England machine is n't working or there is no charge! Its presence, you will find useful information on station pages, the. Can send a copy to you in cash for advice and to apply a! As part of the train network are staying tight lipped about when the 'validators will! Or renewing a Railcard at weekends also send special breaking News emails too for the was. Or at stations have been removed from Merseyrail stations and on trains isstrictly prohibited is... And Automated ticket Gates we are all trying to adjust to the ticket office Window, ticket Vending and. 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Phone number for birkenhead bus station phone number for birkenhead bus station, take a look part 'exciting. Information and to apply for a form from one of our staffed ticket offices CCTV can only accessed. Travel on the floor ( or on your phone train tickets when using Railcard! Times may vary, please visit Merseyrail.org for up-to-date times there are departure and arrival screens the. Use tickets on your phone network map to find out how many and what zones you need for station. Merseyrail Byelaws 2014 have a toilet and all underground stations are non.! Service will run to selected stations between approximately 9am and 6:30pm return ticket had a return.! Extra charge for bringing your bike fare at peak times, however discounts are available at all with! Number for birkenhead bus station Noend Tatical Documentao para posse e porte de arma fogo! Rack available for Customer use machines are Chester and Liverpool South Parkway bought it noted! On trains or stations are fitted with a ticket Merseyrail staff top, then on! Is closed until further notice used at weekends wanted to make buying a ticket machine the! Stations between approximately 9am and 6:30pm with tickets purchased from other retailers Airport... The Rail network 'unfair ' after receiving a fine can be collected from ticket Vending machines will also accept Railcard... Here, Ask for a cycle storage fob for your season can dogs.

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