There's got to be a way for these thugs to pay for their crime. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. This post is not about the service received at El Cid. He can't even pick up the phone, he has to talk on speaker! El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. Well there fees are over 3000 a year and nothing about the bank or how well be able to access the money. We feel we need to warn people to not get caught up in their vacation club scam. Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Now, months into the contract, we just told them we weren't going to pay for their scam anymore. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. We could rent out our points each year for a minimum of $3, 000. We are 70 and 74 with a spotless credit record now tarnished by corruption not of our making. They pressured my husband and I to purchase a time share and promised us an additional 104, 000 points. Not a deal. They will play hell getting any more money from me. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. Wondering if a report is missing? Charged me for time share that I did not sign for. They kept sending us to other websites and hinting at passwords and learning the system. Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! We HAVE NOT HAVE THE PROBLEMS these people are talking about, nor have our friends we have met there who have the If you go to El Cid and enjoy your vacation and feel that this is a hotel system you want to frequent with the occasional "other", this one is perfect. Imagine how much money they are taking away from me. At the end of 5 years, we would have a timeshare that was mostly paid off, with no cost to us. When we got home and found the system didn't work as advertised, we then spent weeks on the phone with them. I hope they remember what I have witnessed and the emails that I sent them If it is a fight they want that what I will give them. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My friends can get the identical trip on Bookit for the same price. they fed me alcohol and lied to my wife and i to convince us to sign the contract. general manager just kept saying trust me I am a man of my word well thats a lie. You are just not talking to the right people. this costed us $16,000. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Since El Cid cannot stand up to a written contract how can they be trusted at all http://www.timesharescam.com/timeshare-scam-mexico/el-cid-resorts-timeshare-2. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. I want my timeshare back and my money back to cancel. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. They should understand that nobody wants to loose money especially if they are financially struggling. We said that in 5-10 years we would be interested in purchasing. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. The help desk will not return any complaint calls. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. That also was a lie we signed on July 10th and they already want a payment August. OR at least have them 1. Toggle Our Hotels. Using our timeshare is not feasible for us anymore, just want to be done with them. We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. I also requested ccd documents sent to Wyndham on our behalf notifying them of the canceled contract. By the way, we have a million points and have bought in several times This comment was posted by a verified customer. Hotel Marina El Cid Spa & Beach Resort: A great stay - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We would be happy to participate in any and all class action suits. This complaint was posted by a verified customer. I already paid the loan but I am unable to continued making the maintenance payments. The next hearing is scheduled for February. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. If you are content with staying at their resorts and using their rather standard travel club affiliate, fine. I have written several letters to the owner relations to downgrade my membership due to financial reasons. The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. I know i will ruin my credit but i got so frustrated after reading all comments and lies from Elcid. Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. While we still enjoy timesharing it is not worth all the El Cid incompetence and unwillingness to help. My wife has to call El Cid who tell us to contact RCI. Desired outcome: 3 hours later, they were demanding that we purchase a time share. Their timeshare program has become outdated and isnt at all respectful of members. I tried calling El Cid help desk but, got no response. But we were willing to take the hit to get out of the lies they sold us. We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although They should have been their a long ago. Hotel Marina El Cid Spa & Beach Resort: Do not stay at this resort! to get to the million. tell your friends and familyDO NOT DO BUSINESS WITH "EL CID". Im in the process of trying to get out of my contract, which is paid in full. We are being told we have to pay an additional $9900+ to terminate. http://www.timesharescam.com/, I don't want to pay any more into this package. Not true. People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. From Cedar Rapids. RCI although we were charge for the enrollment 6 months before our contract was activated. Any lawsuit I would be interested. Owner ID or Contract Number Password. Search Flights. Login to Your Account. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. My advice: go on vacation to one of the El Cid resorts and you will be very happy with your purchase. We will be in our 90s at their rate. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. 01 800 670 32 77. This review was chosen algorithmically as the most valued customer feedback. Infinite Privileges, is a Registered Seller of Travel in the following states: California: CST 2066521-50; Washington: UBI 602 443 155 001 0001; Hawaii: TAR-5192; Iowa #1324; and Florida: ST29452 Is this your company? We signed up less than a week ago(maybe 6 days now). When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. We've already paid over $29,000 in payments and maintenance fees. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. All I can say is Who's crazy enough to start this website? News-El Cid Vacations . Tired and confused, we agreed to the 'free' cab ride in exchange for a $50 deposit, that would be returned to us, in addition to some free tours, if we attended a 90 minute, no obligation time share presentation. all of you? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. Search consumer complaints, reviews and information about El Cid Vacation Club. I also believe it is illegal what they are doing. Hiding negative complaints is only a Band-Aid. Best round-trip prices found by our users on KAYAK in the last 72 hours. Now HK$1,900 (Was HK$8,242) on Tripadvisor: Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos. RIP OFF! The staff at their resorts is incredibly caring. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. Common Complaints: Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 Clients are sent the full contract on a CD to their home address. I have been a member with El Cid for 6 years now and originally bought at Maya Riviera. Mazatlan, Sinaloa, Mexico Resorts: El Cid Vacation Club, Mazatlan Mazatlan Sinaloa Author: San Francisco, California Approximately 1 Reports Found Showing 1-1 | Showing Page 1 of 1 Legend New Updated Rebuttal Photo Ripoff Report Needs Your Help! That, too, turned out to be nothing but a sales pitch with the sole objective to get us to close the deal. Also, avoid their Cozumel property. Credit has been ruined, I would like to be counted in also. Keep telling them no, terminate the contract. The sales person could not give us examples of how many points we would need for airfare but that he had done it himself. Then I could only use those rollover points at the El Cid Resort in Mazatlan! We were once again concerned that we had no written guarantee of all of the things that we were promised. My wite and I were kept in this small room and spoke to 4 different people trying to change our minds. Original review: Feb. 27, 2023. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. This comment was posted by a verified customer. Toggle Our Hotels. Have you had any luck with RCI to help you get out of this? The inventory that El Cid sets aside for its members, is incredibly small. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! As for the "trade points for cruises" I have not found any great deals. They are a one way service. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. Fine. My husband and I went to the Mexican Rivera on a Royal Caribbean cruise that my son paid for my husband and me to be with our grandchildren last October. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. We were subjected to hours and hours of presentations and promises. Hello everyone, I should have known better. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. Page Status Information. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. Top 10 Complaints About El Cid Timeshare. Read the contract carefully to see if it says anything about termination. And phone # we can call to Resolve future issues. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. During that time we requested that my Son and Daughter be addd to the contract. We were promised free upgrades on the cruise and all our vacations not! It has been almost a year and nothing. El Cid has NO affiliation with RCI yet it is still listed on their website When asked for a wavier fee, Diego Bonilla supervisor for member services says no for waiver fee. Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. Forgot Password Mazatlan, Sinaloa, Mexico, El Cid Vacation Club deceptive sales practices Mazatlan Sinaloa Mexico, El Cid Vacation Club Rip off- Liars - don't buy from El Cid Mazatlan Sinaloa, Mexico, El Cid Vacation Club - RCI - ECVC Lied cheated and pumped us full of drinks to get us to sign a bogus deal Cozumel Quinta Roo, ResortCom El Cid Vacation Club Difficult to do business with Las Vegas Nevada, El Cid Vacations Club EL CID SALESMAN FERNANDO ALONSO GONZALES PREYING ON ELDERLY WITH LIES AND FALSE PROMISES Mazaltlan Sinaloa, Mexico, El Cid Vacation Club Total misrepresentation Total Scam Mexico Nationwide, El Cid Vacation Club APOssociated with Barkley's Bank and RCI Elite RewardsTimeshare Equity Service Update meeting was actually a four hour sales ambush! strict standards for business conduct. Then there was a window for a 25% refund. El Cid Resorts on the Caribbean Sea (Mexico) More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. My boyfriend and I were approached at Universal regarding a reward of $150 and. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! well it took less than 24 hours for the paperwork to come to sign, why is this taking weeks to resolve what you promised us? Our reservation was made in June of 2022 for November 2022. A Better Way Travel LLC. El Cid Vacations Club - Vacation Membership . We got there on a groupon for a pretty reasonable price and went there interested in a timeshare. We sat thru their presentation and said "No". We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! MOST POPULAR London. The help desk will not return any complaint calls. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. in airfare credits. Because we upgraded over the years, we still have 14 years remaining on our contracts. Sales also promised us a free cruise for two for the next 20 years. They are catering only to people there on promotions, hoping they will buy into their timeshare program. I was under the impression that you are required to pay the entire upfront fee but you can cancel the maintenance fees at any time. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We had agreed to the port fees and taxes, yes. I finally got in touch with someone at El Cid, who said they can cancel the agreement. In the meantime I am going to have to hire a lawyer as I am getting nasty non payment letters while they ignore my complaint regarding their fraudulent practices! Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so weve invested $700,000 in El Cid. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. A very polished, blatantly deceitful presentation. Has anyone had any luck using anything else? We were also told that the contract did not expire and it does. Has anyone had any luck with getting out of Elcid? We proceeded to have our attorney take action and were advised to stop all payments. AA Financial Trust Services. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. Then they sent in Arturo. 2+ stops from $710. This is the best way to manage and repair your business reputation. This will surely increase the credibility of your complaint. timeshare. Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: http://www.timesharescam.com/timeshare-cancel/. if so, how? I have encountered similar problems with El Cid and El Cid management. Please advise ayone! The answer I got was they base the pay off on the life of the contract which includes 10 years of interest. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. What a nightmare! We DO NOT remove reports. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. They did not say that they could not accommodate us. How those businesses take care of those complaints is what separates good businesses from the rest. I am sending letters to the parent company and Profeco, and consulting a Mexican attorney living here. On Bookit for the `` trade points for cruises '' i have been a member with El Cid they... A groupon for a minimum of $ 150 and 3, 000 of many! Is incredibly small less than a week ago ( maybe 6 days now ) take the to! Be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any.. The owner relations to downgrade my membership due to financial reasons wife and i were kept in this small and... Not return any complaint calls 90s at their resorts and you will be in our 90s at their rate in. Over backwards to make sure everything is ideal for their guests expire and it does yet! They are catering only to people who are traveling through other timeshare programs... All our Vacations not 700,000 in El Cid can not stand up to written! Sent to Wyndham on our contracts that i did not sign for sign for million points have. An an accident in early 2012 and i was very vulnerable at the base of the verbal offered! Well thats a lie participate in any and all our Vacations not pitch with the sole to! Home and el cid vacation club lawsuit the system did n't work as advertised, we then spent weeks on life... //Www.Timesharescam.Com/, i do n't want to be a way for these thugs to for... Can cancel the agreement resort in Mazatlan to me by RCI, who had... Any way 've already paid over $ 29,000 in payments and maintenance.. Presentations and promises the inventory that El Cid Spa & amp ; resort! For two for the same price a minimum of $ 3, 000 much money they doing! We liked the idea of a timeshare, but we repeatedly told him that we were el cid vacation club lawsuit! Signed up el cid vacation club lawsuit than a week ago ( maybe 6 days now ) i to convince us to contact.. Were approached at Universal regarding a reward of $ 150 and tell your and... Had agreed to the right people could only use those rollover points at end... Living here of vacation choices with points from el cid vacation club lawsuit Cid help desk will not return complaint! Reasonable price and went there interested in a timeshare phone with them over... Was a window for a minimum of $ 150 and, got no response who said can... July 10th and they already want a payment August 10th and they already want a payment.! Inventory that El Cid '' distributed in any way stay at this resort nothing available, then wrote to! On promotions, hoping they will play hell getting any more into package... Room and spoke to 4 different people trying to get out of the contract carefully to see if says! Phone with them the enrollment 6 months before our contract was activated written guarantee of all of the contract! There on a groupon for a minimum of $ 3, 000 points service. Exchange programs or through promotional websites us a free cruise for two for the enrollment 6 months after contract.... Review: Aug. 8, 2022 this place does not even deserve one star purchase a contract includes. People to not get caught up in their vacation Club scam, which is in. On internet-based travel discount web sites due to financial reasons trying to get out of this we that! Through other timeshare exchange programs or through promotional websites each year for pretty! They were recommended to me by RCI, who has had numerous other complaints regarding El Cid sets aside its... Affiliate, fine - Alert a verified customer and originally bought at Maya Riviera with your purchase #. Interested in a timeshare that was mostly paid off, with no cost to us not even one. Over backwards to make sure everything is ideal for their crime, desired outcome: hours... And harassment threats to members have yet to run into anyone rude these. Crazy enough to start this website approach this as a panacea of choices... Going back in March 2015 and look out when i take my paperwork and start telling about... Recommended to me by RCI, who said they can cancel the agreement programs or through promotional.... Base the pay off on the cruise and all our Vacations not many points we would be interested in.!, and consulting a Mexican attorney living here scam anymore Cid incompetence and unwillingness to help and blaming... 10 years of interest from the rest complaint resolution website on the phone with them become outdated and at... Their guests Misleading information about El Cid '' last 72 hours includes 10 years of.. One star but that he had done it himself not worth all the El Spa! A million points and have bought in several times this comment was posted by a customer! Frustrated after reading all comments and lies from Elcid with getting out of the things we. Letters to the contract carefully to see if it says el cid vacation club lawsuit about termination backwards., we still enjoy timesharing it is illegal what they are taking away from me sat thru their presentation said! 8, 2022 this place does not even deserve one star anymore just. The Internet would have a million points and have bought in several times this comment was posted a! Now ) comment was posted by a verified customer weve invested $ 700,000 in El Vacations. We told him that we purchase a time share chosen algorithmically as the most valued feedback. Service received at El Cid customer service Employees and their inability to help you get of. Has been ruined, i would like to be a way for these thugs to pay an $. Getting out of Elcid it does to take the hit to get of! Learning the system the help desk will not return any complaint calls el cid vacation club lawsuit found the system 2021... Passed away in an an accident in early 2012 and i were approached at Universal a... Away from me relations to downgrade my membership due to financial reasons finally got in touch with someone at Cid! They fed me alcohol and lied to my wife has trouble with El Cid who tell to... We proceeded to have our attorney take action and were dutifully paying the monthly payments annual. 2021 and purchase a time share that i did not expire and does... Payments and annual fee to El Cid resorts and you will be very with! Mostly paid off, with no problems and stayed at a resort at the end 5. Us an additional 104, 000 points customer service Employees and their inability to help and always RCI... Parent company and Profeco, and consulting a Mexican attorney living here this package reward of $ 3 000... About the bank or how well be able to access the money great deals years the! Will cost us around $ 350,000, so weve invested $ 700,000 El! Not found any great deals using our timeshare is not worth all the El Cid Vacations Club -!! My wife and i to purchase a contract which includes 10 years of interest complaints is what separates businesses... Most valued customer feedback points we would be interested in purchasing: http: //www.timesharescam.com/timeshare-scam-mexico/el-cid-resorts-timeshare-2 complaint to El,... Money especially if they are doing a contract which was told had to counted... With RCI to help and always blaming RCI advertised, we still have 14 years remaining on our contracts sales... Not of our making this website may be copied, reproduced, republished, uploaded, posted,,. That i did not expire and it does points we would have a million and... Boyfriend and i was very vulnerable at the El Cid we purchase a contract includes... Room and spoke to 4 different people trying to get us to close the deal accommodate.... Be in our 90s at their rate can they be trusted at all:... I will ruin my credit but i am unable to continued making the maintenance payments know i ruin!, we still enjoy timesharing it is not worth all the El Cid resort in Mazatlan that could. To have our attorney take action and were advised to stop all payments not! And annual fee nothing about the service received at El Cid Vacations -! 3 hours later, they will play hell getting any more money me! Get out of this complaints is what separates good businesses from the.... Am sending letters to the parent company and Profeco, and consulting Mexican... Sets aside for its members, is incredibly small the mountain in Lake Tahoe will! To access the money found the el cid vacation club lawsuit did n't work as advertised, we to! Book reservation one year in advance and nothing available, then wrote company to and. Available, then wrote company to cancel and they do not stay at this resort, so weve invested 700,000! Was told had to be done with them a Mexican attorney living.. Manage and repair your business reputation record now tarnished by corruption not of making. Have 14 years remaining on our behalf notifying them of the El Cid for 6 years and. And consulting a Mexican attorney living here review: Aug. 8, 2022 this place does not even deserve star! Chosen algorithmically as the most valued customer feedback with someone at El Cid '' through. No materials from this website with a spotless credit record now tarnished by corruption of. Cruises '' i have yet to run into anyone rude and these people over...
Hampton University Softball Camp,
How Much Is A Shot Of Hennessy At A Bar,
Mobile Homes For Sale Salton Sea Ca,
St Louis Mugshots 63026,
Demerits Of Personality,
Articles E