By the time I called them up to see if I could return the shipment, they told me I had just exceeded the deadline for returns. She didnt think 200 people was a large enough sample to merit the class action lawsuit: I really think what theyre going to find is just a vast majority of these are coincidence and mainly caused by hair loss thats unrelated to the product, she said. Used to, they would take anything, back, refund, or exchange even months past my purchase date!! Date published: 2019-06-03. and loss can occur for a variety of reasons, not uncommonly due to excessive use of heat styling tools or hormonal fluctuations (such as those that occur in the post-partum period). More than 200 women from 40 states are involved in the class-action lawsuit, which has been filed in California Federal Court against Wen by Chaz Dean and infomercial powerhouse Guthy-Renker. I HEAR you! I have never used WEN products, but my nieces have and like it. WEN Cleansing Conditioner hair products cause hair loss that continues even after a customer stops using the product. I used to wash my hair once a week because it was such a time consuming thing. I used it up and purchased a second bottle but switched scents and bought Summer tropical. I have been using Wen cleansing conditioner and styling creme for at least 10 years. Required fields are marked *. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Since the process of litigation is time consuming and costly, we made a business decision to pursue a settlement and put this behind us so that we can focus on delivering quality products.. We can use the same product, but we don't use it the same way. Matrix Courtesy of Matrix Matrix. I think the people claiming it is "like lotion" just aren't using it correctly. Chaz Dean's Wen Hair Care and Guthy-Renker agree to pay a $26.25 million settlement over a class action suit that alleged the product was making customers' hair fall out and putting scabs on their scalps. 6) I've never understood why people wouldchoose to regularly read the Wen forum if either the Wen products didn't work for them, or if they mention that they would never use Wen. If you would like to opt out of or object to the WEN class action settlement, you must do so no later than Feb. 10, 2017. Anyway, thank you for posting and telling us all kinds of info so we keep abreast of new stuff and kits and all that. I have waist long blond hair and it can tangle so easily that I was trying thicker conditioners by the month. And today, that case just got its first ruling from a Los Angeles federal judge, and things are not looking good for the sulfate-free beauty brand. To participate, please Log In or Register. 06:23 PM. I am surprised that with this information out in the media that QVC has not made a public statement. "Within two weeks of beginning use of her WEN Cleansing Conditioner, Plaintiff began losing substantial and abnormal amounts of hair," the class action lawsuit explains. We'll wait and see what happens with the lawsuit before we make any kind of judgment either way. QVC Notifies Wen Buyers Of $26.25 MiIlion Settlement How the hell did this story get by us: Chaz Dean's Wen Hair Care and marketer Guthy-Renker have reached a $26.25 million settlement of a class action suit brought by consumers who alleged the product made them lose hair. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. So instead of removing the product when you rinse it off, it just becomes impacted in your hair follicle.. More than 200 people in 40 different states have filed a class-action lawsuit against Wen Hair Care and infomercial giant Guthy-Renker, alleging the product has ingredients that cause hair loss. The WEN hair care products have run into a ton of trouble. I am an avid follower of all his products and tried/use them all. RELATED PHOTOS: 10 Stars Get Brutally Honest About Their Biggest Hair Regrets Ever, Also provided in the lawsuit were online reviews revealing that user complaints started way back in 2012. At the time, the brand released a statement denying the allegations that its products caused these injuries. Haircare Skincare WEN MEN WEN Kids WEN Pets Home Tools Shop All Bamboo Green Tea Restorative Cleansing Conditioner $40.00 - $256.00 Bella Spirit Cleansing Conditioner $55.00 - $320.00 Bella Spirit Indigo Toning Cleansing Conditioner $55.00 - $320.00 http://www.nbcnews.com/business/business-news/popular-hair-product-line-wen-sued-allegedly-making-women-go-n480276?cid=sm_fb. 07:01 PM Why would QVC be different?A few brands that have settled class action lawsuits and are still doing fine:Johnson and Johnson baby products- sold in every drugstore, Marlboro cigarrettes- sold in nearly every drugstore or grocery store, McAfee - anti-viral software sold in most electronics stores or online, Whirlpool Refrigerators - only in California, because it was a state law, Sony Playstation - sold in any electronics stores, Dell Computers - sold in electronics stores and online. Of course, this is just my take. 2. According to Snopes, in which we place probably irrational levels of trust: "no substantive evidence has yet been produced demonstrating that the Wen line of hair products is any more damaging than other similar products. They hated the GR Customer Service so yeah okay I will join. Moreover, the manner in which Wen hair care products purportedly caused the damage in question has not been explained.". David Mikkelson founded the site now known as snopes.com back in 1994. okay so here is the real scoop. Friedman stopped using the product, "but the hair loss continued for approximately three more weeks." She said she first used the WEN Cleansing Conditioner in October 2014, and said some of her hair still hasn't grown back. My scalp itched so bad. The rumors also lacked details about whether the claimant(s) believed WEN hair care products caused hair to fall out at the root or were rather somehow damaging and breaking hair, leading to a thinner follicular appearance without a consistent set of incidents, it would be difficult to even define the manner in which WEN's products could be responsible for hair loss. As with any popular consumer product, similar complaints about WEN hair care products are rife on the Internet. QVC, Inc., a TV home shopping channel and one of the world's largest multimedia retailers, has agreed to pay $7.5 million to settle Federal Trade Commission charges that it made false and unsubstantiated claims about three types of dietary supplements in violation of an FTC order, and about an anti-cellulite skin cream in violation of the FTC Act. I also used to have to wash my hair the day before anything important so that it would flatten out while sleeping on it. What the circulating rumors lack, however, is a cited culprit in the form of an ingredient or other factor differentiating WEN brand hair care products from others that could causeusers of that line of hair care products (and only that line of hair care products) to lose significant amounts of their hair. Me too! At this point, more than 200 customers. 09:53 PM Imagine the headache Chaz must be having. Ive been a licensed cosmetologist for 9 years, so Ive always had the high end stuff on hand. According to the article, they're going to settle, so you probably won't hear much . If you want to read through the full article, I've included the webpage just above. I still wound up with dry hair that felt unwashed! I know Nick makes some sulfate free products so there is no personal diss there at all. Never! I have very full and curly hair and I use Wen the 3x a month and use regular shampoo once a month. So some lawyer gets a big pay day and most others get maybe $5 if they are lucky? I don't know if it's coming back.". rebeltyme1751@gmail.com. She said she first used the WEN Cleansing Conditioner in October 2014, and said some of her hair still hasn't grown back. 07:56 PM There are product settlements about things all the time and you don't see settlement information when you walk into a drugstore, BestBuy, Target, or any other store. @bebe777 yes exactly. There will always be ambulance chasers willing to air up any cause because they make a lot of money, even if settled out of court. When the settlement was announced, WEN released a statement saying that its products were safe. The WEN class action lawsuit has been settled and a settlement was reached. Why is QVC still selling WEN products while WEN is being investigated by the FDA? 04:25 PM. See, now, Chaz is a force to reckon with and other companies don't like competition. I have 8 email addresses each for a different purpose! Maybe you can check your email for your old QVC order confirmation too :ok: You could check your payment source too, such as a credit card or check. https://homeshoppingista.wordpress.com/2016/12/07/qvc-notifies-wen-buyers-of-26-25-miilion-settlement/. Tags: Chaz Dean, lawsuit, QVC, settlement, The Homeshoppingista, WEN. Maybe because Guthy-Renkert which makes an awful lot of money through their infomercials also markets Wen through their infomercials. Honestly? $26 Million Wen Settlement? We use intelligent software that helps us maintain the integrity of . By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Find recent orders, do a return or exchange, create a Wish List & more. I've used Wen 7 years exclusively and my hair is amazing. I'm glad you posted all those posts, Bebe. They need to be put out of business! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. So sharing hearsaygossip just gets most Wenners upset because either the information is inaccurate or being used by folks who dislike Chaz andWen to just fan the flames and upset Wenners. I was shaking my head. The ingredient lists for the Sephora version and the QVC version of the SAM cleansing conditioner, SAM remoist, and SAM replenishing mist are different. There will always be ambulance chasers willing to air up any cause because they make a lot of money, even if settled out of court. This is a standard business decision. If you look at most of his products, they definitely focus on volumizing, lifting hair, poofing up hair, "thickening" hair. Last year PeopleStyle spoke with Dr. Nicole Rogers, Assistant Clinical Professor of Dermatology at Tulane University School of Medicine, who has no commercial affiliation with Wen Hair Care. That means it will now go to a. Daily Hornet on December 22, 2016 Tweet Reddit Share Email Shares More than 200 people in 40 different states have filed a class-action lawsuit against Wen Hair Care and infomercial giant Guthy-Renker, alleging the product has ingredients that cause hair loss. Remember how Miss Angie Harmon saidfirst time I tried it I said, it really works OH MY GOD THIS REALLY WORKS!! I had never had any problems with my hair before using Wen. @nikki48 and @sailor_moon!!! The problems with the product are not new. Maybe you have a friend who swears by it, or you've even given it a try yourself. -- I thought this would be the information that is most relevant to Wenners. Nope, just quit using it, and I would never tell someone else not to use it. The Florida woman claims that she "lost one quarter to one third of the hair on her head." I shopped w them exclusively until they told me Id have to contact Ojon in a foreign country! While working in a salon, Chaz Dean made it his mission to offer alternatives to traditional shampoo. We have shared our formulations and ingredients with the FDA, the brand said. Maybe you've been sucked into the oddly hypnotizing infomercials featuring Alyssa Milano. Let us know in the comments below! Here is how to join the class action and get your check. Five other women are also part of Peterson's lawsuit. Wen responded with a statement explaining that theyre continuing to sell the conditioner. The Guthy-Renker formula is a little different because it had to be approved for world-wide sales. My hair progressively started falling out when I started using the WEN product line. The company behind the hair-care line, Guthy-Renker, didn't immediately return requests for . UPDATE July 22, 2016: And we have even more news: The FDA is now officially involved in the case. I contacted the lawyer in the class action lawsuit but never pursued becoming part of the class action suit. Yes, Im saying this to salon shampoos as well. Unfortunately, my hair became very dry and started breaking badly. Five other women are also part of Peterson's lawsuit. It seems to me that even if what Chaz says is true (that your hair does not need to be shampooed), your SCALP does need cleaning. 1. Even though I have a quite opposite hair - it's straight and slippery and fine, but Chaz EMBRACED me also, with my hair and without "volume" puffing up hair sprays! The webpage also covers the major points regarding the history of this issue: http://www.snopes.com/politics/business/wenhair.asp, Please note that I have chosen to only include Snopes' conclusions about the strengthof this lawsuit in the information I am sharing below. I use it on my body too. I used to straighten my hair to get it flatter. My hair is at the point were I LOVE it! More recently, complaints have been taken to Facebook and Twitter, and they also pop up in product reviews on sites like Sephora.com and Amazon. She has beautiful thick hair and uses WEN for herself, so I trust her judgment. There are two tiers of those eligible for greenbacks: Some will get $25 and others who alleged severe damage to their hair and scalps are entitled to up to $20,000. Its location on this page may change next time you visit. 11-02-2016 I went to my account to check the date of my return and refund only to discover my purchase of Wen hair care products (TSV) has been removed and deleted from my purchases and from the returns . Of course not. I was shaking my head. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); You should get it, QVC cares only about one thing, PROFITS not their customers and certainly not their employees who were recently replaced by Polish nationals working at half their wages Is this a surprise to anyone. We intend to vigorously contest the allegations made. ETA: This afternoon I spoke with Brit who works in the Wen Customer Service Department. Just wondering - I don't use WEN myself. The WEN class action lawsuit has been won by Chaz Dean and Guthy-Renker LLC, who will settle with the company. Like, really, ALL THE TIME. I have no problems with WEN products; they worked really well for me for years; so Im not doing anything with it. I mean, they really touched me!!! And I think to myself what a Wenderful world., ********************************************. QVC notified people who bought Wen from the network that they were entitled to seek part of that settlement money. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I used the new bottle for the first time and Immediately my hair began to fall out in my hands. 1) If you are that concerned about whatever news info you have been reading about Wen, then you should probably just stop using Wen. You know, in many cases they say - YES, I do! Now I have scabs. The simple solu. Created by hair dresser Chaz Dean, the WEN product line is hawked on QVC and sold on Amazon and Sephora. They have all these stupid rumours flying that Wen products have been pulled and you know how that goes rumour on top of rumour will fly. Your email address will not be published. Ive been wanting to enhance the natural curl pattern and eliminate blow drying and flat ironing. UPDATE: In November 2015, a group of 200 women across the US joined a class-action lawsuit against WEN, claiming it caused severe, perhaps irreversible damage to their hair. I couldn't believe it. FAQ. Oh maybe he does with all that shampoo. You can leave a response, or trackback from your own site. Also from his techniques and line I felt the product just wasn't made for me and my concerns. I wanted to try the products with their "trial offers." It was supposed to be $9.95 for the hair portion and $9.95 for the makeup portion. And Wen-related hair loss complaints on consumer websites date back at least five years. This material may not be reproduced without permission. No Prob For QVC What's wrong with this picture? I think if anyone can stop this nonsense on here you and the other poster, Bruingirl I think but especially you could help stop this. 12-18-2015 In the lawsuit, photos were submitted of damage consumers claim they suffered after using WEN Hair Care products. To be honest, I wish Chaz wouldn't settle and fight this all the way. 3) The plaintiffs can't pinpoint the alleged problem, so it's really unlikely that a better answer is going to be found in this forum. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Others went on social media with their complaints: From what we understand about the product and how it causes hair loss is it contains virtually no cleanser, attorney Amy Davis told CBS Los Angeles when the initial lawsuit was filed. It comes to mind when I see nonsense going on like this. Published by on October 31, 2021. Well, firstly, I don't *hate* on anybody. The lawsuit that was filed against Wen haircare products creator Chaz Dean and marketer Guthy-Renker back in July is every beauty lovers' worst nightmare. I am not a hateful person and I expect the same from others even though that is unrealistic in the world we live in today. The baking soda clarifying part was not something I wanted to doand Wen came on! Well, everyone's favorite infomercial hair care brand is now facing a new class-action lawsuit brought forward by customers who say the products cause hair loss and scalp damage, among other issues. ITA. (The case will be reviewed by a U.S. District Court Judge before a final ruling on the settlement is reached.) Get the latest happenings on it, right here. The funny thing is, the only one really going to make bank on this are the class action lawsuit lawyers. qvc Yesterday at 1:00 PM @calistabymariamccool is LIVE sharing her tips & tricks when it come . These settlements happen ALL THE TIME. Tuesday, March 7, 2023 from 1 . No Prob For QVC | Homeshoppingista's Blog By Linda Moss, https://homeshoppingista.wordpress.com/2016/12/07/qvc-notifies-wen-buyers-of-26-25-miilion-settlemen…. I want to live my life and enjoy my Wen without listening to the hystrionics of a group of people who just want to agitate others. SHOP CHAZ DEAN FAQ PRIVACY POLICY DO NOT SELL MY INFO TERMS & CONDITIONS CONTACT US MONEY BACK GUARANTEE Since there has been so much posted on this topic in the past few days, I have included some information from the Snopes.com website below. She said they are a good product depending on your hair type (which makes sense to me!) They found a 'few' that already hated Guthy Renker. Either way, chances are you've heard of Wen, the cleansing conditioner developed by celebrity hairstylist Chaz Dean. In women, hair thinningand loss can occur for a variety of reasons, not uncommonly due to excessive use of heat styling tools or hormonal fluctuations (such as those that occur in the post-partum period). The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. John Lennon made a song called "Working Class Hero" and in it, it says "they hate you if you're clever and they dispise a fool". The news story showed pictures & videos of some of the women hair & scalp injuries/damages. What do you think of this lawsuit? What do you think of the images of consumers hair loss? I was wondering why Chas Dean was on QVC again alsoespecially a TSV! A federal judge has knocked off two claims from an antitrust complaint filed by TV personality Suzanne Somers and her company against QVC in which she alleged the network edged . 2023 Cond Nast. Pink Accidentally Resurrected Her Infamous Y2K Feud With Christina Aguilera, 18 Presidents Day Furniture Sales to Upgrade Your Space, Glossier Relaunched Balm DotcomAnd Its Even Better Than the Original, recycle all those lovely brown-glass pump bottles. According to some consumers, the WEN line of hair care products caused them to lose their hair at what they described as unusual and alarming rates. Apparently there is enough proof this product use can result in hair loss that Chaz has chosen to settle instead. I used this product several years ago and it left my hair a sticky fuzzy mess. Glamour may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. We exceed the FDAs requirements for cosmetic manufacturers and have always been transparent., The FDA disagreed, telling the news outlet that Wen did not address safety concerns related to hair loss. 2. What they don't tell you is that they're signing you up for a subscription and will charge you exorbitant amounts for each (in three separate installments of around $35 each, for your convenience, of course) before you know what has happened or have time to cancel. Do I think that there is just one hair product in the world for everyone? The lawsuit was the leading news story on my local tv news this afternoon. Entries (RSS) and Comments (RSS). A link has directed you to this review. I used Wen several years ago for a period of about 8 months. Someone or small group of people shaking down a corporation for money for some grievance, real or fake? There is room for both on the market so Nick should just focus on his products and what they can offer. It's like using lotion to wash your hair. This settlement will provide cash compensation to those who suffered. Fall Apple Spice anything and Cucumber Thyme Treatment Oil, with an additional mention for Pomegranate anything). 1995-2023 QVC, Inc. All rights reserved. Change). Also, these days when I see a woman with beautiful ethnic main of curly hair, I ask her always - if she uses WEN?
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