`lf(< @%-vCN Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. Has expected us to be scooter technicians to diagnose the problems. I had my second issue within 17 business days of receiving the scooter. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. This is telling you the charger is working. Can you please tell us how we can improve this article? It is not managed by iFixit staff. Looking For The Best Lock For An Electric Scooter? When you connect the charger to the hoverboard it will turn red to let you know it is charging. will respond to the email but the response itself is not helpful). Update July 31: my gxl v2 is still riding well, I just pumped the tires up to 45 psi which greatly improved speed and rideability. It goes fast and I can go up big hills . The BBB's grade of "F" still . Entice customers to sign up for your mailing list with discounts or exclusive offers. Thus can not charge scooter. After fully charging, I prepared for the first ride with the new parts. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Hmm, I'm thinking I have one of the old GoTrax GXLs (bought it last year). Shop safe on GOTRAX Official website. This is a few specific actions that act as a reset for your board and can fix many common issues. To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. Kid really loved the speedometer and the cruise control feature! 51 reviews. Shop GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 Max Speed Black at Best Buy. 0000005863 00000 n Of course, with any new or growing technology there are often hiccups along the way. If the battery is fully charged, then the issue is likely with the motherboard or wiring. 2) You are using an outlet with a higher voltage than what is recommended for fast charging. Visit the Gotrax . Expand the connector pins just the slightest to make sure everything is snug when you put it back together. Make sure the petals are level with each other and on a flat surface. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Remove the console/head unit from the scooter by putting one foot on the scooters base and lifting up on the handlebars. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. Did you find it helpful? Apr 15, 2021 We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. Aug 15, 2020 The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. Of course, with any new or growing technology there are often hiccups along the way. Took 8 business days to fix (total of 11 calendar days). Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. :~f 12`L,@" All night charging leads to 15 minutes of riding. Worse issue if in a crowd or on road and people behind you don't expect you to slow down. These models of e-bike only feature an LED Display. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! In the next video we will show the complete repair, reassembly and testing. Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. Turns on but shows zeros no matter what. E03 - Change speed settings or gear. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. All I've done is adjust the brake pads to prevent rubbing. Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. error: In this video we take a look inside a GoTrax G2 Scooter. Reply, How can I change the Inner tube on the gotrax, bossmanron747 - Take off the console and pull out the battery, checking all the connections. The GMAX is one of our most powerful electric scooters to date. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Reply, Took mine to the local bike shop. Gotrax scooter not charging? IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) Home. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. I have given up on this company doing the right thing. GOTRAX. If it's not been used for a while, it might need charging. They cannot show error codes. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Visit our Battery Pack Load Testing Guide. - Easy fix. Grab the new battery pack and ensure that your are installing the battery pack correctly. You will see the LED lights start to flash. Check the lights, the brakes, and all the features, and make sure they are all working properly. I finally received the replacement parts. No. 0000002873 00000 n If your Gotrax scooter wont turn on and your battery is fully charged, check that your power board isnt damaged. 110 0 obj <> endobj xref PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. You can now turn your hoverboard back on.*. Choose from Same Day Delivery, Drive Up or Order Pickup. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check Out Our Guide! Circuit breakers are usually on the outside of the scooter. When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. In this video we take a look inside a GoTrax G2 Scooter. What if the part I ordered did not solve the problem? I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. Check Out Our Guide! 0000006755 00000 n You can now turn your hoverboard back on.*. E02 - Adjust your brake calipers so that they operate effectively. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. E5 - Replace controller / replace entire product. Set the battery to the side for disposal. Free standard shipping with $35 orders. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. Create an account to follow your favorite communities and start taking part in conversations. When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. All rights reserved. Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . - Very dangerous as you can be cruising along and the motor completely shuts off. . This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. Troubleshoot common issues with your gotrax hoverboard with our handy guide. These are as follows. The last communication I received from Gotrax instructed me to mail back all the broken parts they sent to me at my cost before they will continue helping me. )601368 cr5`M L&@)1(\x@ nh endstream endobj 111 0 obj <>>> endobj 112 0 obj <. First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself. Next, check to see if there is any damage to either end of your scooters charging cable. Press Power Button once again to power on . When the scooter is powered on, press the power button 3 times to switch the speed unit display. If all of them work normally, then you need a new charger. Scary at first. Powered up the scooter. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. Most electric scooters with old or worn out battery packs will operate with a very small amount of power when the battery charger is plugged into both the scooter and the wall at the same time. Kick stand wobbly. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. 0000009925 00000 n Learn more about your GOTRAX from full overviews and specs to troubleshooting. I'll monitor the post to see if these are isolated or widespread. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. 0000003486 00000 n GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) Hold down the power button for 10 seconds. Problem is from inside the tire assembly. Check the fuse or circuit breaker. Now i have error code 30! 0000256654 00000 n Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. For example, only standing with one foot on your hoverboard can cause some models to beep. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. rider weight: 154 Lbs. 0000047449 00000 n Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. If your charger does not turn green when you plug it in, your problem may lie in your charger. . How do you check the odometer on the GXL V2? This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Troubleshoot common issues with your gotrax hoverboard with our handy guide. Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. Can't get the scooter to start. Check which of them the problem is and get it fixed immediately. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Back wheel brake mis-aligned. Take care of your ride so it can take care of you. This scooter is giving a E3 Error code and the manual simply states to replace the console. GoTrax GKS: Specs. . PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Codes often have simple solutions and we are here to assist. Has seemingly chose to simply respond but not take action (i.e. I absolutely love this scooter. Expect More. Has refused refunds. Electric Scooters I err on the conservative side, and would rather "under charge". Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. If you run into any issues I recommend reaching out the customer service/ technical support for further assistance. If there is, youll need to buy another one and replace it. Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Even if you've just ridden it, the battery may not be sufficiently charged. I've emailed support but I'm waiting. Recommended rider age . 0000013506 00000 n Tighten the screws firmly. If this does not work, replace the console. It is possible to check the voltage of your battery using a voltmeter. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. As an Amazon Associate I earn from qualifying purchases. Please Note, some electric scooters share error codes. Press question mark to learn the rest of the keyboard shortcuts. 0000017087 00000 n The motor does make some noise when first accelerating but goes away. If you have done these things, but are still having trouble, please contact customer service. Related: Mobility Scooter Battery Losing Power Uphill Fixed. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. Search General questions or product specific choose what you're looking for from our awesome drop down menu. It will display all specifications more visibly. Roller Blades/Bikes. So far so good for me. If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. As you can see here I was able to do it with my fingers. Scooter is in the dumpster. GOTRAX sent me a battery and a replacement handle bar. Its possible the quality slipped with the V2, but they are basically the same scooter. If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - Make sure all connections are secure and there arent any exposed wires or noticeable burns. It sounds like a bad battery but checking the connections is the first step. 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gotrax scooter troubleshooting

gotrax scooter troubleshooting

Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. When the battery is fully charged it will change from red to green. Further, the locking pin is completely . Brand new battery not holding charge. Our combined issue is we have been getting run-around from the company's support and are looking to see if others are having similar problems. A fully charged battery will have between 36 and 42 volts. E10, E11, E12 - Contact GOTRAX Customer Support. This is a few specific actions that act as a reset for your board and can fix many common issues. I didn't realize my tires were about half the recommended psi. 3. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. It usually happens when you turn on the ignition and the scooter moves without you pressing on the throttle. Beeping can also indicate uneven pressure on the hoverboard sensors. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. If damaged do not proceed. In removed the old handle bar and battery and installed new one. It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). Sometimes due to old age an electric scooters battery pack will need to be recharged before the scooter can be tested or operated. Reattach the console/head unit by sliding it back into place. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. Looks like spring issue. bay_blade2000 3 yr. ago That's not what I am saying at all. GoTrax V2 Not Working. Down a hill I got up to 19 mph on the speedometer. I am on the hook to pay for shipping to send back their poorly made products. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. Disconnect brake cable (Handbrake Edition Only), Reconnect the brake line (Handbrake Edition). If the battery is fully charged, then the issue is likely with the motherboard or wiring. Include an image for extra impact. The first was purchased 40 days ago, the next 2 were purchased together around 30 days ago, the last was purchased 20 days ago so they do not appear to be batch quality issues. Using caution, grab the top of the battery and begin to lift it out of the tiller. A fully charged battery will have between 36 and 42 volts. Its possible that you got a defective battery. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Also, make sure to run through a full charge and discharge cycle of your battery before riding again, just to ensure everything is in proper working order. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. It is possible to check the voltage of your battery using a voltmeter. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . If the wheel spins only when the battery charger is plugged into the scooter then the . When GOTRAX GXL V2 display is blacked out you can release Power Key. Find your product below and click the link to be directed to the specific information for troubleshooting. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. To power the headlight on or off, press the red button for 1 second while the scooter is powered on. Therealjondotcom 3 yr. ago. Doesn't matter if the battery is charged or not. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. Not much help really. The 2nd issue has been with tech support for 8 business days now, no resolution yet on the horizon. Once you ensure the position is correct, gently slide the pack into the tiller. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. 0000007190 00000 n Now you are finished and ready to test your work. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Only tools required are the 4mm Allen wrench and a set of pliers. 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Of course, you could also have an issue with your battery. 0000002509 00000 n If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. Watch out world! Missing tire extension - poor quality control. Always be sure to consult the . I also have a V1 and no issues. It was pretty easy to do and I was impressed in the modular nature of the system. `f25Jz>`lf(< @%-vCN Here are some of the problems we have experienced separated into what we believe are minor and major issues: If you are having issues, please reply here and/or message me. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. Has expected us to be scooter technicians to diagnose the problems. I had my second issue within 17 business days of receiving the scooter. Sometimes the brake switch becomes defective and locks into the on position which makes the speed controller turn off the motor. This is telling you the charger is working. Can you please tell us how we can improve this article? It is not managed by iFixit staff. Looking For The Best Lock For An Electric Scooter? When you connect the charger to the hoverboard it will turn red to let you know it is charging. will respond to the email but the response itself is not helpful). Update July 31: my gxl v2 is still riding well, I just pumped the tires up to 45 psi which greatly improved speed and rideability. It goes fast and I can go up big hills . The BBB's grade of "F" still . Entice customers to sign up for your mailing list with discounts or exclusive offers. Thus can not charge scooter. After fully charging, I prepared for the first ride with the new parts. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Hmm, I'm thinking I have one of the old GoTrax GXLs (bought it last year). Shop safe on GOTRAX Official website. This is a few specific actions that act as a reset for your board and can fix many common issues. To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. Kid really loved the speedometer and the cruise control feature! 51 reviews. Shop GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 Max Speed Black at Best Buy. 0000005863 00000 n Of course, with any new or growing technology there are often hiccups along the way. If the battery is fully charged, then the issue is likely with the motherboard or wiring. 2) You are using an outlet with a higher voltage than what is recommended for fast charging. Visit the Gotrax . Expand the connector pins just the slightest to make sure everything is snug when you put it back together. Make sure the petals are level with each other and on a flat surface. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Remove the console/head unit from the scooter by putting one foot on the scooters base and lifting up on the handlebars. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. Did you find it helpful? Apr 15, 2021 We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. Aug 15, 2020 The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. After recharging test the Voltage of the battery pack to make sure it is at the proper Voltage. Of course, with any new or growing technology there are often hiccups along the way. Took 8 business days to fix (total of 11 calendar days). Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. :~f 12`L,@" All night charging leads to 15 minutes of riding. Worse issue if in a crowd or on road and people behind you don't expect you to slow down. These models of e-bike only feature an LED Display. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! In the next video we will show the complete repair, reassembly and testing. Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. Turns on but shows zeros no matter what. E03 - Change speed settings or gear. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. All I've done is adjust the brake pads to prevent rubbing. Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. error: In this video we take a look inside a GoTrax G2 Scooter. Reply, How can I change the Inner tube on the gotrax, bossmanron747 - Take off the console and pull out the battery, checking all the connections. The GMAX is one of our most powerful electric scooters to date. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Reply, Took mine to the local bike shop. Gotrax scooter not charging? IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. Gotrax XR Elite Electric Scooter, 18.6 Miles Long-range Battery, Powerful 300W Motor Up to 15.5 MPH, 8.5" Pneumatic Tires, UL Certified Adults Electric Commuter Scooter 1,360 $52999$629.99 Join Prime to buy this item at $445.19 FREE delivery Thu, Feb 16 Small Business More Buying Choices $369.11 (4 used & new offers) Home. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. I have given up on this company doing the right thing. GOTRAX. If it's not been used for a while, it might need charging. They cannot show error codes. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Visit our Battery Pack Load Testing Guide. - Easy fix. Grab the new battery pack and ensure that your are installing the battery pack correctly. You will see the LED lights start to flash. Check the lights, the brakes, and all the features, and make sure they are all working properly. I finally received the replacement parts. No. 0000002873 00000 n If your Gotrax scooter wont turn on and your battery is fully charged, check that your power board isnt damaged. 110 0 obj <> endobj xref PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. You can now turn your hoverboard back on.*. Choose from Same Day Delivery, Drive Up or Order Pickup. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check Out Our Guide! Circuit breakers are usually on the outside of the scooter. When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. In this video we take a look inside a GoTrax G2 Scooter. What if the part I ordered did not solve the problem? I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. Check Out Our Guide! 0000006755 00000 n You can now turn your hoverboard back on.*. E02 - Adjust your brake calipers so that they operate effectively. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. E5 - Replace controller / replace entire product. Set the battery to the side for disposal. Free standard shipping with $35 orders. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. Create an account to follow your favorite communities and start taking part in conversations. When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. All rights reserved. Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. As usual with every GoTrax scooter, you get a 30-day return period, and a warranty period of 90 days. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . - Very dangerous as you can be cruising along and the motor completely shuts off. . This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. We show a quick view of removing the console, console disassembly as well as troubleshooting the signals to the Console control board from the Throttle Hall Sensor. Troubleshoot common issues with your gotrax hoverboard with our handy guide. These are as follows. The last communication I received from Gotrax instructed me to mail back all the broken parts they sent to me at my cost before they will continue helping me. )601368 cr5`M L&@)1(\x@ nh endstream endobj 111 0 obj <>>> endobj 112 0 obj <. First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself. Next, check to see if there is any damage to either end of your scooters charging cable. Press Power Button once again to power on . When the scooter is powered on, press the power button 3 times to switch the speed unit display. If all of them work normally, then you need a new charger. Scary at first. Powered up the scooter. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. Most electric scooters with old or worn out battery packs will operate with a very small amount of power when the battery charger is plugged into both the scooter and the wall at the same time. Kick stand wobbly. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. 0000009925 00000 n Learn more about your GOTRAX from full overviews and specs to troubleshooting. I'll monitor the post to see if these are isolated or widespread. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. Reply, Is it possible to order the Tiller on its own for a gotrax GXL2..my broke in half and I need a replacement. 0000003486 00000 n GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) Hold down the power button for 10 seconds. Problem is from inside the tire assembly. Check the fuse or circuit breaker. Now i have error code 30! 0000256654 00000 n Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. For example, only standing with one foot on your hoverboard can cause some models to beep. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. rider weight: 154 Lbs. 0000047449 00000 n Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. If your charger does not turn green when you plug it in, your problem may lie in your charger. . How do you check the odometer on the GXL V2? This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Troubleshoot common issues with your gotrax hoverboard with our handy guide. Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. Can't get the scooter to start. Check which of them the problem is and get it fixed immediately. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. Back wheel brake mis-aligned. Take care of your ride so it can take care of you. This scooter is giving a E3 Error code and the manual simply states to replace the console. GoTrax GKS: Specs. . PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Codes often have simple solutions and we are here to assist. Has seemingly chose to simply respond but not take action (i.e. I absolutely love this scooter. Expect More. Has refused refunds. Electric Scooters I err on the conservative side, and would rather "under charge". Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. If you run into any issues I recommend reaching out the customer service/ technical support for further assistance. If there is, youll need to buy another one and replace it. Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Even if you've just ridden it, the battery may not be sufficiently charged. I've emailed support but I'm waiting. Recommended rider age . 0000013506 00000 n Tighten the screws firmly. If this does not work, replace the console. It is possible to check the voltage of your battery using a voltmeter. IT GOES ON AND ON The powerful lithium-ion battery has a long lasting charge, keeping the V6 going for up to 15 miles. As an Amazon Associate I earn from qualifying purchases. Please Note, some electric scooters share error codes. Press question mark to learn the rest of the keyboard shortcuts. 0000017087 00000 n The motor does make some noise when first accelerating but goes away. If you have done these things, but are still having trouble, please contact customer service. Related: Mobility Scooter Battery Losing Power Uphill Fixed. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. Search General questions or product specific choose what you're looking for from our awesome drop down menu. It will display all specifications more visibly. Roller Blades/Bikes. So far so good for me. If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. As you can see here I was able to do it with my fingers. Scooter is in the dumpster. GOTRAX sent me a battery and a replacement handle bar. Its possible the quality slipped with the V2, but they are basically the same scooter. If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - Make sure all connections are secure and there arent any exposed wires or noticeable burns. It sounds like a bad battery but checking the connections is the first step. 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