Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. Merlex Auto Group Sales Position. Terrible experience with them. Sadly, the first salesperson advised me that the vehicle was sold the next day. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. 8 years ago. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Got a particular new car in mind? Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. 1105 N Glebe Rd Experience the car via video chat and ask the dealer any questions you may have. Great deal done. Bought the car was clean everything was ready. NEVER!!! Get more reviews from your customers with Birdeye. Latest check. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. High End Used Car Sales. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. And the best part of all, documents in their CrowdSourced Library are FREE. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. GoooooooooooooooooooooooooooooooDdddffff. The car I made an appointment to see and drove 90 minutes for was not on the lot. Those sold cars are still being advertised. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. Please teach me how to make the bank stop frightening me. !! I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. I left with a Mercedes certified vehicle that has all of the bells & whistles. Corporate Advocacy Business Remediation and Customer Satisfaction Program. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. THIS IS FRAUD! I had a wonderful experience purchasing my used vehicle. Public Records Policy. Upon arriving at the dealership, the scene was a little chaotic and unorganized. 2 DAYS AGO! Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. 7. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? This guy is one of the absolute worst i have seen and I used to train new hires for sales. I have brought this up to my team and we will be working on improving our sales experience. 192 were here. 72 Verified Reviews. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. They said that everything was already discussed and I should just sign what was discussed. Will never give them my money. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Job closed due to COVID so I hardly drove car after that fixed! Safe. I informed her, ok but was waiting to hear back from the sales person. pay could be better. Used Cars for Sale. Making you a happy customer is not their goal!! In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. 1105 N Glebe Road, Arlington, VA 22201. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi I will never ever go back to Merlex Auto group. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Specialties: High End Used Car Sales. who took it far and beyond to make sure I left satisfied. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. The owner Ray should NOT BE TRUSTED. Error in sending request, please try again. Find out what works well at Merlex Auto Group from the people who know best. I did not check the completeness. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! This profile is powered by Birdeye. Great deal, I thought. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. All business will get complaints. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. DO NOT PURCHASE A CAR FROM HERE! File your review. We analyze millions of used cars daily. I contacted Capital One to look into this loan! He said, he cant. He replied "just let me know what the issue is and my mechanic will take care of it." Completely Shady, especially Ray the owner. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Confirmed my appointment a bit before noon. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. Specialties: High End Used Car Sales. Life's too short, are keep it up and yours will. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Ass Fks, Stay Away! 6. Price of the car is $14,966. Beat local competitors. Verify to immediately update business information, respond to reviews, and more! I visited Arlington Police Department. Dear customer, 1105 N Glebe Rd, Arlington, Virginia 22201. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. You are absolutely right that we should have done a better job of following up with you properly. Merlex Auto Group | Used Dealership in Arlington, VA. Merlex Auto Group sells and services vehicles in the greater Arlington VA area. N/A. Employer est. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! He couldn't talk then so I got a return call 5 or 6 hours later. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". BBB Business Profiles may not be reproduced for sales or promotional purposes. My owners would have either fired him or fired me for not firing him the way he acted on the phone. Merlex - the masters of bait and switch. Called in. CARFAX does not have the complete history of every vehicle. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. Arlington, VA. "Walii"!!!! BBB reports on known marketplace practices. View all hours. I called about the same car on three different days over the course of three weeks. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. This is the best way to manage and repair your business reputation. Sales: (703) 685-9312. Estimated amount consumers saved since 1997: $15,590,010,907. I continued to call, he would not respond yet he was completely available prior to selling the car. On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Merlex gave me a great experience. 1 mile away. Advertisers above have met our For important participation details and mileage limitations, please ask your dealer. Called/ texted Merlex to inform them and see what they can do. Monday. There is no any information about this second line of financing. Absolutely incredible!!! This business is unclaimed. I said I want to return car. REBUTTAL BOX 1105 N GLEBE RD, ARLINGTON, VA 22201. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. They have hidden fees.