Rooms were clean and comfortable A chef was available to make made to order eggs/omelets! The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Nobody likes that thought," Freeland said. The check-in was fast and easy. Friendly and informative front staff. Made beds, replaced towels and amenities. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. If we find any, we delete them and, if necessary, take action against whoever is responsible. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. The pool looked nice but didnt get a chance to enjoy it. I love the quiet calm vibe. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Location off highway was amazingly easy. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Pet-friendly rooms are also available. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. We went back to the area for spring break and decided to stay there again because of the location and price. Exterminators recommend we use the acronym S.L.E.E.P. We went back to the area for spring break and decided to stay there again because of the location and price. The number of extra beds and cribs allowed depends on the option you choose. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Beautiful property! And it can happen anywhere. Basically got one night free with purchase of one night compared to other Hotels in same area. The Garden of the Gods is 7.5 mi away. Guests submit their subscores and their overall scores independently theres no direct link between them. From: The east and west. There is nothing classy about the way this staff treats it's guests. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. We stayed at this hotel last summer, June 2010, and left with some bites on us all. (Click on the Red Icon to view detailed bed bug reports. Located close to the Rocky Mountains, our pet-friendly hotel in Colorado. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,872 reviews Free parking Complimentary Breakfast from $228 per night See Rooms & Rates Rooms Check Current Room Rates The room was large, 900 TV channels and reception area inviting. The Academy Hotel is independently owned and operated. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. This material may not be published, broadcast, rewritten, or redistributed. * Complimentary Breakfast: WiFi is available in all areas and is free of charge. Bedbugs in room. Recommendations for addressing a bedbug infestation: Contact apest management professionalwithexperienceand knowledgeofthe inspection, identification, and extermination of bedbugs. The post has more than 60,000 views. It is a very nice and reasonably priced Hotel. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. Please note that all Special Requests are subject to availability and additional charges may apply. Reviews are most valuable when they are original and unbiased. Overall the hotel was very nice as was the experience. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. I called the manager and she assured me there was NO way they could be bed bug bites and she would have her pest control people look at it. Finding refuge in bed seams and the crevasses in furniture, these parasites that are no bigger than an apple seed hitch hike from place to place, then lie in wait until they can crawl out to bite people. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Tripadvisor performs checks on reviews. Basically got one night free with purchase of one night compared to other Hotels in same area. There's nothing I didn't like. I have never received such terrible treatment in my life!! They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. This is not a rash, these are bites! Certain services and amenities may be reduced or unavailable as a result. Acceptable and a good value for amenities. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. Having found no evidence of bed bugs or any other insect, the Manager went further and called previous guests who have recently stayed in those rooms. Room had some leaking issues at sink but was still very clean and fresh. Though the lobby is lovely don't let it fool you! Breakfast buffet daily. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Amazingly clean. Lamp didnt have lightbulb. I would definitely stay again! A business center with fax and photocopying services is available. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Pool area was poorly lit but was heated. It seems that communication was lacking in your case, I apologize. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. Please note that a deposit fee is charged per night at this property. This service may contain translations powered by Google. It was unfortunate that the boiler stopped working and we had to move rooms which was inconvenient, but all in all a good experience. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. language, whether its just a rating or contains comments as well, etc.). I felt like it was inconvenient for us to dine there or something. Beautiful little hotel Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. The hotel is clean, the pool is great, and all the little extras make it a great place for families. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos Was not really expecting housekeeping but they did come during our 3 day stay. We went back to the area for spring break and decided to stay there again because of the location and price. I got bitten all over my arms and legs. if the writer is claiming to be someone else). To see correct prices and occupancy info, add the number and ages of children in your group to your search. Pool was so crowded my 16 year old wouldnt get in. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Now the cons. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. All rights reserved. Rooms were clean and comfortable I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. They give you a welcome goodie bag. 96 out of 2735 reviews" ", Rating 2 - Terrible. Room was a nice surprise- nice size, comfortable beds and chair. I would not choose this location again on futre trips. Building itself is beautiful. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. The room was not very clean. Local, Staff was friendly. They want to eat that's all they know.". THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. I always enjoy staying here! Buffett had a little bit of everything. Error: Staff was very nice and helpful, beautiful rooms and location! Seafood, They also have very strict protocol on handling complaints such as this. Arrive: 03-01-2023 . Yeah right! Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. Frequent visitors over many years and always pleased. Please enter a valid email address. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Rooms were clean & staff at desk was very polite & professional. The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Needs a deep cleaning. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Unfortunately, he was the only one during our stay there that was friendly. "One call per month and I was pretty happy. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 78 out of 2735 reviews" ". The Academy Hotel Colorado Springs: Bed Bug - See 3,263 traveller reviews, 501 candid photos, and great deals for The Academy Hotel Colorado Springs at Tripadvisor. I love that they tell you how to get to our room. We do allow pets and have a designated area for pet friendly rooms. The bathroom had poop on the toilet when we checked in. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. Breakfast, Check your booking confirmation email to find your booking number and PIN. The only way to leave a review is to first make a booking. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Made beds, replaced towels and amenities. Wonderful. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. Review tags are currently only available for English language reviews. Service was excellent and employees were here helpful and friendly. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. The good news? Now it's one, two, three calls a day that we're receiving for bedbugs," said Kyle Freeland, a bedbug exterminator for Just Bed Bugs Pest Control. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. All cribs and extra beds are subject to availability. That's how we know our reviews come from real guests who have stayed at the property. This hotel was highly-rated for its very comfy beds. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. All staff members were amazing! )Icon Color & Report Disclaimer, File a new bed bug report at this location. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. This meant there was furniture being moved men shouting up and down the hall and dogs barking. when there are so many other options, close by, we will not be staying here again. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. "They don't care what your wallet looks like, or what your car you drive. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. All of which have experienced no problems. (Click on the Red Icon to view detailed bed bug reports.) This property has taken steps to provide more sustainable and eco-friendly travel. Breakfast is excellent for a hotel breakfast. Check under the box spring. A nice grill and bar. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. Food was outstanding! Contributions should be appropriate for a global audience. Contact the property for more information. check in was super easy. Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Breakfast was top notch. Sincerely, John Wilkins/Owner. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Room was a nice surprise- nice size, comfortable beds and chair. Hotel was clean and had a pleasant clean smell. Travelers may receive a savings voucher when they submit a review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Weird. Yeah right! Check around the edges of the box springs. Built in 2017 as an exclusive couples romantic getaway. The worst bed we have every had. We checked into the hotel and the person at the counter was very friendly and personable. Breakfast was okay, but servers were nice. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. Colorado Springs, Colorado 80920. Chapel Hills Mall is 1.2 mi away from this hotel. We stayed at this hotel last summer, June 2010, and left with some bites on us all. "We've done $2.5 Million homes. Staff was amazingly friendly. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Lunch, Expedia, Inc. is not responsible for content on external Web sites. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. The Academy Hotel 8110 N. Academy Blvd. Its a bit old and outdated, the rooms were a bit dusty. This is a great hotel. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. The eggs are almost impossible to see when laid on most surfaces. I was not told that the rooms all along the hallway we being renovated. The Academy Hotel Colorado Springs Start your day at any one of the hotel's comfortable rooms designed for relaxation. 3. Called back immediately to report and the GM called back fe. When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. The atrium for the hotel is beautiful. Respect the privacy of others. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . The phone in our room did not work so we could not call the front desk to let them know we needed certain items. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am. If you stayed at this property through Booking.com, you can write a review. The property was run down and the room was awkward and small, especially the bathroom. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Mountain View was decent but not sure its worth the up charge. See More Rooms & Suites 01 / 09 Free WiFi and a daily hot breakfast with omelets and waffles is included. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. (Click on the Red Icon to view detailed bed bug reports.) I never swim with my kids because I hate cold water and was able to swim with them for hours. The Academy Hotel Colorado Springs takes special requests add in the next step! Right now bedbugs are a problem here at home in Colorado and in all 50 states. Sincerely, John Wilkins/Owner. Very nice staff EVERYONE!! Yeah right! The most helpful contributions are detailed and help others make better decisions. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value.