She said its over 30 days. The cashier was asking for my ID. I bought a pair of shoes for my son. That's not ok bc didn't need to buy the items! 6476. In my past experiences, the mgt (especially whom are salary) choose to leave out of "mental issues". I have spent a lot of money in Ross and in different states. Child, foster child, step-child. She then asked me if I understood what she was saying ( as if I was stupid). I tried to return shirt my mom got me she for sure paid $12 for it the tag was still there when I went to return they offered me $0.16 yes no joke 16cents!! I go in today at the same as yesterday and I was referred to the mgr who I saw there all those 3 days. I was appalled!!! Thought I would add my experience hope it helps because I came to this site also wondering when my return would go back on my card. Once the cashier finished helping the customer she told the lady who wanted to be helped ahead of the line with her return to step up. I have been shopping at Ross since I was 18. I'm now stuck with two things that do not fit and they are just sitting on my shelf collecting dust. To whom it may concern: I visited the Wynnewood village Ross location today for a return because the store was convenient from my mother's house. Yet they STILL made me go home for my drivers license before they would let me just exchange it for another size!! The one cashier, said I will take you next. They apologized and said that they couldn't do anything about it. I was little surprised. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Any relationship counselor will tell u that. I was given a in store credit, my balance was $22.04 I spent 20.93. that leaves my balance at 1.11 I didn't get my card or my change back? Summary. I've shopped at Ross in Baltimore Maryland and Houston Texas. I will never shop Ross or a dd discount again . They also advised me that my drivers license has been blocked do to returns without a receipt. She just kept interrupting me and would say it doesn't matter!!! I bought a nice flowy cover and I don't really find it appealing anymore. . References to gender, weight, mental health, physicality and race in the fantasy world of I have contacted The Retail Equation and they said they don't work for Ross. Which i spent $250+. show ID when I used the store credit. Please do not be upset with the ross employee , we are only following the policy that corporate has stated, as a ross employee we must follow. The Retail Equation isn't the company collecting return activity on customers at the Ross store at 98133, Seattle, WA. I have been to Marshals, TJMaxx and all other stores and none have such policy. Lost Password. Their policies are clearly stated on the back of their receipts. Thank you 5 days and I had a receipt. gifts for Christmas often do not come with a receipt. All rude! The purse with tax, it was $21.74. I decided to go back a couple hours later the repurchase the same curtains if i found them back on the sale floor. She asked for my ID, she looked nervous and kept saying it was because it was less then 24 hours later. In any case, the returns made following 30 days require the buy receipt, as these things for no situation are qualified for non-receipted returns. They have tags, only thing is they ripped off the part where the price was. Ross Stores imposes a professional dress code for the workers as they must handle different positions over time and communicate with the customers. I hope that I have a more positive experience tomorrow. I was told that I wasn't getting any no ey back since it took me a month to notice it. Bereavement leave is granted to all employees for a maximum of 7 days without a loss of benefits in the event of a death of any of the following family members of the employee: Spouse. Other stores don't have as much of an issue with rentals - mostly because they charge higher prices. That is why, I decided not to shop from them. credit for $14 and paid the balance of $22 with my Discover card. If you return something without a receipt, it is automatic store credit, Ross employees at the store have no say over this. I bought 3 clothes in Ross store in Hampton, VA on Nov 29, 2014. If an employee works in customer service and there is only one other cashier, that customer service employee typically goes back and forth between returns and purchases. Ross Return Policy - Returns After 30 Days. I said what about me? I am returning the items with tags still attached, bringing in the receipt, and the original form of payment. Call corporate. They were gorgeous and if they looked good "ON" me, I would have kept them. 4) stop trippen on stuff and think realistically if you were in the cashiers spot what would you do and remember don't make them try and compromise there jobs for a small $1 savings. Frustrated, she walked away and I asked her - Do you have the receipt? So please be considerate when it comes to returns or exchanges. Why can't we return the item after we wear it or better yet what if we only wanted to wear it once for a special occasion and you knew you weren't going to wear it again. When it comes to clothes it's super messy and you can't even get different size for any peace! We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Find Grated, Shredded, & Hard Cheese. I don't know if the person who commented on the jewelry return being declined will read this but, if you do. Have you ever returned something at Ross before and not received the tax return? Then proceeded to literally inspect the tshirt flipping it in and out looking for somthing? You can return your Ross product to any of the Ross stores. I bought a pair of kd 7 elite shoes by Nike at your butler Pennsylvania store about 2 and a half months ago. Gina Heiss Harris. If I don't have the receipt, can I get store credit? They were bought at Ross, when I went to return them they said I couldn't return them without a receipt. Yesterday we went to Ross to return woman sport bra that was bought by mistake the day before. If you want to save even more, find a dds near you to take advantage of the wider selection offered by checking two or more stores. I have been shopping at Ross since I was 18. Probably because they are seconds/not first runs at the factory/imperfect but the household goods seem to always fare well or at least they have for me. I've returned tons of stuff with no issues. Ross Stores associates are often authorized to provide a markdown for items that have an unexpected rip or stain on them. Now he's out $21.00. Yet, all tags on items and they had no damage. They have great home decor items like pictures, curtain rods, candles, etc. Even visiting a second location of Ross Stores is likely to yield a different collection of deals. This could be your state photo id, drivers license, passport, or military id. pratt financial aid package; what does a florida ged diploma look like; vjmcgillivray funeral home. Not a bad location for deals. It is suggested that when you make a return, that you are to bring the original form of payment with you to avoid any hassles. Suck it up and stop complaining. yes went to return with out a receipt for store credit and was given a number to call, i know this trick already. Will Ross accept the designer tags without the Ross price and barcode on clothes for a return? It's new like it's in the store. Ok Ross thanks for stealing my cash & only giving me credit voucher & took my $6.99 item without adding to refund & only thing i kept original purchase was $3.99 so math doesn't even add up to put ALL on voucher! We had a receipt, all item's tags and ID. If you try to return something without the receipt, we will need an I.D. Shipping and handling costs are not refundable, Your product will not be returned if it has been opened. i will be calling customer service tomorrow. I dont know, she asked if I tried to wash it and I replied yes she then smiled and gave me the bad news, stating why did you wash it if you knew it was stained, which I did not until after the wash. She tricked me, after making feel very uncomfortable not believe that I bought a $6.99 t shirt. I noticed that the non-functional zipper ~ only there for its visual effect had come undone from the base. I had a really bad experience today in Ross on Limestone, Pflugerville ! Can I still return them? At the cash wrap, I asked the cashier to remove the stuffing in the purse. they can just repeat "ask ross top management for an explanation", He stated on the back of the receipt. Our Commitment to Diversity, Equality, and Inclusion. I purchased over $225 dollars work of shoes and other merchandise on 10/23/20. First time I go to Ross and they say they can give me a credit with something I bought 3 months ago, with a receipt, if no receipt than they give you a credit, only at Flagler Ross has that ever happened to me, thank god I never come here, I had same issue returning an item. No matter how safe you are, you shouldn't leave your auto unprotected. Other stores with very competitive prices that don't give you a hassle for 5 days. I said no problem. If you are not satisfied with the merchandise, you can easily return it by visiting any Ross stores. Bereavement is the period of grief and mourning after a death of a loved one. I couldn't find the receipt. 3)keep the tags if you need to staple them to the receipt If that was the case then i wouldve let it go. He added that he would accept the ID of her son who was with her. For example, you can exchange a purse you changed your mind on for a pair of shoes and just pay the difference. It is unfair to be treated this way and honestly, it does not help that many other customers will judge you for speaking to management in this particular area. I think ross is fraud it does not matter when u purchase an item they should give u back u money if the item is not used. I'm returning all of the clothes I have in my closet with Ross tags and I'm done with this store. It left my account the second i paid but i cant get it back for two days now and i dont know if i ever will. You guys are all so stupid and think you're entitled to everything. NO Businness Ever should be taking back used items! Now there are some stores who will if you still want to make that purchase offer a discount on an item that someone may have messed up. THINK ABOUT IT PPL. That will help if necessary. Ridiculous. Ad vertisement from shop Tshirtfest. Never EVER pay with card in Ross, take cash to get a cash back. This summary explains how grief, mourning, and bereavement . So I pulled out my receipt and she began returning until she came to an item with all tickets attached except one and she said As I recall all the numerous years I've shopped there they have not compared my tag and size when I make my purchases but yet they are quick to give me a hard time when I wish to return their item. I am a working professional and this is not the first time I was treated with disrespect at this Ross'. I went in to the store right after work and selected two Bamboo Pillows. I did call and ask to speak to the Manager and she apologized, but turned around and said it is Ross' policy to take a return in front of any customer.
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