Its auction specialists create listings with materials provided by sellers, and many features focus on transparency. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. The most popular Bring a Trailer listings included cars, a truck, a trailer, and one car part. All I can say is that this company-BaT, is all about making it difficult to see a vehicle and communicate with the seller. I dont mind doing the repairs, but the seller, ********, should have known better than to sell this vehicle as ready to be driven cross country without any hesitation. I also noticed two other bidders that mysteriously joined BAT around the same time the truck was listed and have not bid on anything else shortly after the auction ended. Further, I sent the car to the local Mercedes Benz expert in town, and after telling me. My reserve was basically at a break even point. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The complaint has been investigated and resolved to the customers satisfaction. BBB Business Profiles may not be reproduced for sales or promotional purposes. Feb 27, 2023 Ends Today. Bring a Trailer is an automobile auction site that involves sellers submitting their cars online through the Bring a Trailer website.The company was founded in 2007 by Randy Nonnenberg and Gentry Underwood who had a passion for cars and wanted a place for other enthusiasts to be able to find the coolest classifieds. Pack your patience. Unsubscribe easily. Read full review of Bring A Trailer Media and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Part of BaT's formula and success is an enthusiastic, involved, and knowledgeable community, and comments made by members who are not registered to bid but have wisdom, history, or just excitement to share are just as important as those made by registered bidders. However, purchase transactions (except for the buyers fee) take place exclusively between buyers and sellers, and Bring a Trailer doesnt guarantee the authenticity or condition of the vehicles on its site. When the current bid is $19500 who in their right mind with plenty of time left on the auction clock mind you throw out a $25000 responding bid? It is a project car that comes some assembly required but that's why I tried to list it on BRING A TRAILER! There are 20 year olds selling your MILLION dollar Mercedes. To get started, first choose a service level and submit your vehicle. Even though live public auctions recovered somewhat from the 2020 impact of the pandemic, he noted, Bring a Trailer notched a remarkable 2021. (screenshot of the proof attached). Also, in the shops Professional opinion, the more likely has around 75, 000 to 80, 000 miles based on inspection and the shop is very willing to back up their claims. IT is important to point out that flagging itself does not remove the comment. This is bad for the seller if the owner of this site is blocking people he thinks he does not like. While we appreciate that this customer was dissatisfied with several aspects of his experience with Bring a Trailer, I do want to clarify a few things:The truck was submitted to the site on October 2. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." This is worse than eBay bidding system. No response from Henry after that. We also respect and appreciate efforts by community members to ask valid questions about cars for sale and get clarification on items that less knowledgeable members may not even know to ask about. It was never delivered. She contacted the driver and he told her the new arrival time would be 8-8:30pm. My comments were not flagged to begin with. As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. If you are having problems uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the vehicle. After all, it's THEIR car. You can NEVER get a real person, who gives a crap on the phone. Keen to clear up that mys. At 5:48pm, I received an email confirming the transporter. To sell a vehicle, Bring a Trailer costs start at $99 for Classic service and $349 for Plus service. 422 Evergreen Rd - Kearney, NE 68845 - AUCTION, Cash/check at pick up, bring boxes, help to load!, 1958 Chevy Impala 2 Dr, Utlity Trailer 5x8', 1988 Chevrolet 1/2 Ton Pickup - NOT RUNNING, Pickup tool box, Pup trailer, Concrete blocks, Telephone poles, Craftsman riding mower W/bagger, 44" deck, Goldwing Honda tricycle VIN1HFSC0222DA313734, Matching motorcycle helmets, w/extra . Enjoy reading our tips and recommendations. Again, by the comments in this section, THEY NEVER DO ANYTHING WRONG. Our content is intended to be used for general information purposes only. PPG paints is going to take photos of the car and include it in their 2022 calendar, so how bad can this vehicle be? I was professional in my response and explained why it was worth more. They work in conjunction with the above cheerleaders.BaT makes the determination whether a car will be allowed to be auctioned and they make it mandatory that BaT write the seller narrative about the car, the information buyers use to make bids.Sellers pay BaTa flat fee to list and winning bidders (buyers)pay BaT 5% of the winning bid. Bring A Trailer still has not answered the facts. Sincerely, *************************. I notified her that a trailer was on the way. Learn how it works. Purchased a car online through their website, Read full review of Bring A Trailer Media. The car arrived and there are many things broken on it. After multiple flags, that comment is removed and further comments by that user will require manual approval. Claim it and get a lot of features. signalpuke. )November 22: Auction ended.November 29: Vehicle picked up.Why did this process take 2 months?During the auction, I never heard from the auction specialist. I told her this was unacceptable and demanded the driver call be directly. Search. I purchased a 1966 Corvette from BAT auction in June 24, 2022. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. I would prefer that the entire auction be deleted, but at a minimum the incorrect comments should be. . Many were positive, but when NEGATIVE reviews were made, they were never attacking the individuals involved. I never ever mad non conceptual facts or made derogatory statements. I have contacted Bring a Trailer 3 different times to just delete my account with them. Unlike eBay, Bring a Trailer doesn't offer Buy it Now pricing. The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . Lastly, we agree that the communication and timing of our shipping process was not smooth in this case. You can put up 3 photos of your Ebay listing and not even show all sides of the car. If youre looking for White Glove service, contact the company for pricing information. I never bought a car. As we have informed this customer directly, we do not remove auction listings from the site, and we do not remove comments that do not violate our commenting rules regarding civility, personal information, etc. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. . Answer this question.. After all, it's THEIR car. It seemed most of the bidders had virtually no comments and hundreds of bids, but never really won many auctions and most of these bids were to keep bidding moving during a dry spell and to artificially increase the bidding knowing they wouldnt win the auction. Also no questions or previous bids from the $25000 bidder. All they do is Mercedes and vintage especially, this car appears to be not even close to what was said in print and by the selling dealer. FROM BAT October 24th: I have reviewed your listing's comment section and although some comments are more critical than others, none of the comments outright go against our commenting rules. Naturally, such returns attract would-be sellers to the . **** at Bring a Trailer was very responsive and diligent in helping resolve this issue with one of their sellers. It is so plain to see it is ridiculous. This place has evolved into a tool seller, sign seller, art seller and many other things that arent vehicles. Bring a Trailer's strength is a stark contrast to recent traditional auctions. *** shop gave me a quote of $1900 to fix the brake. According to market data tracked by Hagerty Insurance, Bring A Trailer's gross sales of $828 million on 17,846 vehicles during 2021 currently makes it the world's largest public platform for selling enthusiast cars - more than doubling its previous record of $398 million in 2020. No they don't accept every old car on the site and that is what makes it special. Lot #100,129. This ****** aggressive approach by this user was cause for concern from our community, and we will continue to monitor and approve in real time their future comments. He finally arrived at 8:45pm. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. If the vehicle is eligible, the Bring a Trailer shipping quote box will be active on its listing. Another call at 1:42pm. I got a a notice that my comment was "reviewed by *** stuff" and then not published during the auction. 1. GET THE BaT DAILY . Hagerty Insurance also noted, "Five years ago, BaT cars . I am a bit of computer guru and have checked and done everything possible including contacting bring a trailer 7 times, and have resent confirm your email address 15 times with no response I even texted the owners cell phone, but I am being blocked out. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. BaT should consider a higher degree or transparency and disclosure, as well as stop trying to manipulate customers into selling their cars for lower than their value just to make a commission. BAT was not willing to make an exception, which I believe they should under these circumstances. Removing the more critical comments is not something we'd do. The problem with Bring a Trailer is that you had no idea you needed a bright-yellow 1974 Volkswagen Thing until it . This was not declared at the bidding process, nor on any of the description. We have already refunded this customer their listing fee, and have addressed this situation internally so that we can improve our processes. It has been over that, and they still have me in their system. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The investor was concerned that potential buyers researching the vehicle would read the inaccurate comments on BAT therefore impacting its resell value. "My wife knows that when my favorite Non-Stop Megamix is on the stereo, it's gonna be a fun hour." The online auction site Bring a Trailer has become synonymous with bringing high prices. Like Car and Driver, Bring a Trailer is . The response was the same $18,500 reserve. Poor Quality Vehicle. Unsubscribe easily. I was only pointing out my observations. Well guide you through the process. The owner of the vehicle understood all this and was . Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. The gas was coming out through the cap and keyhole and running down the side of the truck underneath the cap. The investor owns many other vehicles and planned to resell the vehicle sometime in the future. Hemmings clearly believes their brand name has . Buyers and sellers can communicate during the auction process, and buyers can request an inspection. There is not any customer service phone that you can reach your agent (Cameron in my case) and they are asking for highest condition. 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