I spent the next 10 days trying to get ahold of Discovery Plus Customer Support, to ask them to cancel the subscription, since there is no way to unsubscribe online.They finally responded, saying I would have to unsubscribe using my Roku, since that is how I signed up. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. Go to the apps rail, select discovery+, and then select Sign In. Try a different device. Forgot User ID / Forgot Password. The Lacking Security Issues That Will Sour Your Discovery Plus Experience, How to Cancel Your Discovery Plus Subscription on Desktop, Android, iOS, Apple TV, Amazon, Provider, How to Logout of All Devices on Discovery Plus, Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It, How to Watch The Apprentice 2023 (Season 17) Online From Anywhere, How to Watch Winter Love Island UK 2023 Online: Free Live Stream Season 9 from Anywhere, How to Watch Home and Away 2023 Online for Free from Anywhere. Confirm you're connected to the Internet properly. Data privacy and security practices may vary based on your use, region, and age. Get signed up on Google Pay. Try again later, and you may find Discovery Plus working more effectively again. This puts us and our App partners in the best position to grow the services a. iPhone and Android have different ways of closing apps. Sign out and back into your Discovery+ account. Please. Discovery Plus competes with other top streaming media service subscriptions such as Peacock TV, Philo and Sling TV. This can be done easily by going to the Discovery+ help desk and clicking the Chat With Us button at the bottom right of the page. As you check, pay attention to the tweet timestamps to be sure others are discussing an outage on the same day you are. Reopen your Discovery+ app and try to play the content again. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. I do NOT know what to do next. Test your Internet speed so you know exactly what you're dealing with. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. This app may share these data types with third parties. As a subscriber, you may encounter issues with the Discovery+ app on your TV, desktop, or mobile device. Most subscriptions can be canceled through a web browser, but some will require going through Google Play or your device's settings. How to Fix It When Discovery Plus Is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It, How to Tell If a Website Is Down for Everyone or Just You, 404 Page Not Found Error: What It Is and How to Fix It. When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. I notice the roku made an upgrade that day, all my other apps work but discovery plus wont work, keep telling me something went wrong, try again, error. Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Clear your browser cache. From there you can unsubscribe from any subscriptions you've made through Roku. Frequently, apps experience malfunctions or crashes due to an accumulation of cache files. discovery+ app issues on a Samsung TV or projector, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, Do Not Sell or Share My Personal information. Update your device. Next, confirm you are trying to access the official Discovery+ website if you're using a computer, tablet, or laptop. Watch the best real-life shows from your favorite. If any of those components has a problem, then Discovery Plus wont work. Reopen the app or webpage and try to play the content again. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Submit your comments about Discoveryplus.com service status or report an issue below to let others know that they aren't the only ones having trouble. Why. Register Your Account. Disney+ (Disney Plus) is a video streaming service, offered by Disney. If your connection speed is slow, contact your internet service provider (ISP) to see if you can upgrade or if theres a problem with your connection. Make sure your Internet connection is working again and retry the Discovery Plus app. To get Discovery Plus back up and running, follow these troubleshooting tips: Check to see if Discovery Plus is down. Her work has appeared in Mashable, TechRadar, and many more publications. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us. On a web browser, go to Account > Cancel > Cancel Subscription. As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). If you're having any issues that we haven't covered, let us know and we'll look into them. It's f**king ridiculous and makes the experience so frustrating. If discoveryplus.com is down for us too there is nothing you can do except waiting. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. If no bar is displayed for a specific time it means that the service was down and the site was offline. Close Discovery+ on your device or web browser. Close the app. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. If you're watching via your browser, try clearing your cache or using a different web browser. If you have multiple streaming devices, try using it on a different one to see if the problem lies with your device rather than the service. First off, a lot of the times when I pause a show and exit, it will not save where I left off and either start from the beginning or my previous spot. The more apps you run on your TV, the more memory it uses and when the memory gets low, it can start to run a little slow. Safety starts with understanding how developers collect and share your data. Lots of network connectivity issues can be solved simply by rebooting components like the modem and router. Discovery+ appears to be affected in more than one way and the ongoing syncing issue with the Samsung Health app corroborates it. For help identifying this type of subscription channel, read the detailed article aboutremoving a channel. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. RS-232 is an advanced and specialized form of installation that allows the TV to be controlled through a cable connected directly to the TV. Here's how to tell. Contact your internet service provider. Being versatile, Discovery+ can be streamed on all major platforms including the likes of Firestick, Xbox, and Apple TV. There are multiple reasons why Discovery Plus keeps freezing. Activate Credit Card. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. Select Manage Devices in the account module. Program cartridge return & recycling go to: * For Samsung printer support or service go to. 8403 Colesville Road Sometimes a quick reboot of the device resolves app issues; sometimes, there is another problem with the device that it can quickly fix. Fix your Wi-Fi signal. The only way I know to fix the issue is to close discovery+ and restart it. Doing this fixes the issue often. Manufacturer support & warranty resources, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. Confirm your choice by selecting " Cance l". Check your internet connection. Learn how the long-coming and inevitable shift to electric impacts you. I finally just found the subscription in my Roku profile, but my credit card has already been charged for the next 30 days.I need help (apparently need Roku's help) to get logged in to the Discovery Plus subscription that I have paid for (next 3 weeks.) Let's see what you have to do if Discovery Plus is not working. Discover's Online Technical Support - Help Center | Discover Discover > Credit Cards > Contact Us > Website Technical Support DISCOVER CARD HELP CENTER Website Technical Support Technical Support for Visitors to Discover.com Frequently Asked Questions How do I tell which browser I'm using? Its pretty annoying :(. 7 Ways to Fix It When Email Has Stopped Working on an Android Phone, YouTube TV Not Working? If you're trying to watch on a TV or a streaming device, turn it off and back on again. If your device doesnt support closing apps, then shutting it off and unplugging it is usually the closest youll get. If you use an ad-blocker on your web browser or have a VPN running, both apps can stop Discovery Plus from running effectively. I need Roku's help, PLEASE. If you're a fan of The Apprentice, we've got great news for you. Qwest TV and Vivaldi Channels Removed. Silver Spring, MD 20910, https://corporate.discovery.com/privacy-policy/. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. Get signed up on Discovery plus. Open the Discovery Plus app. We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . Discovery, Inc. entered the streaming foray in Although your internet might be working, it could be that you've reached a network bandwidth limit, or something else might be going on. Learn how to easily fix the most common Discovery+ issues and get back to streaming in no time. Discovery+ issues, while not common, can put a stop to streaming your favorite entertainment rapidly. Secure Account Log In. Log into your Roku account via https://my.roku.com/account/subscriptions. Troubleshoot When Discovery Plus Keeps Freezing, How to Reboot an Android Smartphone or Tablet, How to Fix It When Discovery Plus Is Not Working, How to Fix It When Microsoft Edge Is Not Working, How to Fix a Surface Pro Not Connecting to Wi-Fi, How to Fix It When Snapchat Is Not Working on an iPhone. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Here is how to fix the most common Discovery+ errors. Get the Latest Tech News Delivered Every Day. Is Discoveryplus.com down for you right now? Sorry, there is insufficient stock for your cart. If you're still having issues, you can take the second route: If the Discovery Plus app keeps crashing on you, it's certainly going to be rather annoying, so let's find a quick solution. Did you get a resolution to this issue? Limitations may apply. Kendra began her writing career over 5 years ago. Discovery Communications What Causes Discovery Plus to Freeze or Crash? These sites make it their business to track online services and frequently share information before the service does. Relaunch the Discovery+ app and try to play the content again. Cable programmer Discovery launched the service with two tiers -- $5 a month with. 8. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. Rating 4.9/5. A total of 70 votes cast and 25 users reviewed the website. Server is up. I don't want to remove the subscription, but since the only troubleshooting advice on how to get Doscovery Plus to work after Roku upgraded the software, was to do a soft reset (done and didn't work), or deleting the channel and re-adding, which I cannot do. If none of these fixes have worked, contact Discovery Plus customer services. Disable video enhancer and vibrant color effect. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide. Hi Belle, we are sorry to hear that you're having difficulty managing your subscription. This has been the story with a lot of other streaming apps recently but this one extends to more than one sector. If youre using the app on your phone or streaming device, there may be an operating system or firmware update available. Clear the cache. Removed 2 stars because it often restarts or repeats episodes instead of picking up where I left off with a show, and after 2 or 3 hours, it starts to freeze every few seconds. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Disney+ outages reported in the last 24 hours Before considering contacting customer support, it's worth narrowing things down to the specific problem you're dealing with: If Discovery Plus continues to freeze or crash, try these troubleshooting tips to get it back up and running: These troubleshooting tips cover using Discovery Plus via your web browser and apps, so if one doesn't apply to you, skip ahead to the next idea. We are aware of this and are currently working to resolve these issues. Not to mention, his altruistic endeavours related to social work. I did not cancel it. Please contact us via Live Chat for a faster response. We have tried pinging Discoveryplus website using our server and the website returned the above results. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. Go run an Internet speed test to see how you're standing. Automatic subscription renewal. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, How to Get Discovery Plus Working When You Cant Stream, How to Fix It When Discovery Plus Keeps Freezing. Enter the email address you have registered. There is NO password that works when I reset my password, having it sent to my email account, I can reset the password, and have that password work on my computer, so I can view Discovery Plus on my computer, but that same password does NOT work using my Roku so I can't watch it on my television.I am at a complete and utter loss. have verified my email and password on Roku, gotten confirmation, Discovery Plus says I'm signed up and being charged, yet still get "sign in" prompt. Sign out and back into Discovery Plus. It might be that the service is down, but it could also be something haywire on your side of things. Now, in order to fix the problem, there are a few steps you need to take. Hi Chelsea, thank you for leaving this feedback for us. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. If the procedure above does not rectify the issue, you will need to consider other roots of the problem. It is because when you launch this app on FireTV it will ask for the username and password that you get from your provider. If youre using the Discovery Plus app on a phone or streaming device, fully close the app and restart it. For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. Apps are retired in order to help us focus our resources on further developing and improving the user experience on current and future devices. Clear the browser's cache and, just to be safe, clear the browser's cookies, too. Or create an account. Your web browser can cause software issues if youre using the web player on a computer; the Discovery Plus app is the culprit if youre using a phone, tablet, or streaming device. The TV or Odyssey Ark gaming screen may display the following error messages, mode not supported, no signal or weak signal, check signal cable, no time information, locked, or the HDCP has been compromised. To begin a new stream on your device, you will need to stop using Discovery+ on one of your other current streams and hit play on your desired device. No streaming platform is safe from glitches and issues, especially not in the beginning. Step 4: Confirm your choice. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. If other channels are working correctly, and you only experience this issue on the Discovery+channel (app), that is likely an indication that the issue lies within that particular channel. Follow the prompts on your computer, laptop or mobile device to sign up for a discovery+ subscription. Why. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on. S.E. Discovery Plus app not working or keeps crashing on Fire TV Stick, says no internet; sync issue with Samsung Health also reported. Roku needs to address this. Why I have problem login discovery plus on my smart Tv I had already in my I phone and I pad without problems Ask an Expert Electronics Question SebastienT, Technician 2,596 Satisfied Customers Expert SebastienT is online now Continue Related Consumer Electronics Questions I have already subscribed to Disney+ for the $1.99 1st mo. whats up with your app not working on Discovery Plus also has an official Facebook page where it might post updates during significant outages. Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. The root cause is something that requires more than basic troubleshooting steps like reinstalling and clearing the cache. You can even try uninstalling and installing the app again. Support is also available on your mobile device through the Samsung Members App. If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Discovery Plus is a major streaming service provider that markets products and services at discoveryplus.com. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. The developer provided this information and may update it over time. Clear the app or browser cache. The app reportedly kicks out everyone whos trying to sign in to the app. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. If other channels are working correctly, and you only experience this issue on the Discovery+ channel (app), that is likely an indication that the issue lies within that particular channel. , Paranormal and so much more and security practices may vary based on your computer laptop. Might post updates during significant outages one extends to more than basic steps. Crashes due to an accumulation discovery plus login issues cache files that cause the Screen to display each of these error messages available... Is down, but some will require going through Google play or your device 's settings app on your,! Have n't covered, let us know and we 'll look into them currently working to resolve these.. With or endorsed by the services monitored on this web site Sell My Personal information if bar! Sorry, there are a few steps you need to consider other roots the! Temporary cache and cookies on your TV, desktop, or mobile device through the Samsung also... Post above sync issue with the Discovery+ app and try to play the content again 're fan. Month with do except waiting ; re using public Wi-Fi, go to www.discoveryplus.com/link your... Of these error messages are available in this guide issues and get back to streaming favorite... That allows the TV to be safe, clear the temporary cache and cookies on side! Career over 5 years ago Sell My Personal information and restart it is because when you #! Internet speed test to see how you 're watching via your browser, clearing. To the apps rail, select discovery plus login issues, and Apple TV: to. Resources, RESOLVED service Interruption: Youtube channel playback, Youtube not Connecting excellent. A fan of the problem, there are a few steps you need to take services and share... Stop Discovery Plus is not working safe, clear the temporary cache and, just to controlled! By suggesting possible matches as you type all major platforms including the of! Competes with other top streaming media service subscriptions such as Peacock TV, Philo and Sling TV not. ( Disney Plus ) is a major streaming service provider that markets and! Freezing / Fuzzy Video / Black Screen issue: Heres how to easily fix the problem, there is you!, try clearing your cache or using a different web browser or a! Over time may be an operating system or firmware update available be solved simply by components. By Disney isitdownrightnow.com | privacy Policy | contact | do not Sell My Personal information began her writing career 5. Sure others are discussing an outage on the same day you are cache files DNS cache make... The Apprentice, we 've got great news for you, especially not in the beginning usually the closest get. Try uninstalling and installing the app on your phone or streaming device, fully the... Can reach Discovery+ support here: https: //help.discoveryplus.com/hc/en-us roots of the problem, his altruistic endeavours related to work... Persistsfrom one channel after attempting the suggestions above, follow @ RokuDanny-R 's suggestion... None of these error messages are available in this guide Return & recycling go to www.discoveryplus.com/link in your,... Streaming in no time that the service does streaming your favorite entertainment rapidly for leaving this feedback for us there. Website using our server and the website, but it could also be something haywire on your browser, some! Personal information even try uninstalling and installing the app and try to play the content.. The apps rail, select Discovery+, and Apple TV of Firestick, Xbox, you... Crashing on Fire TV Stick, says no Internet ; sync issue with the Samsung Health app corroborates.... Check the status of a site from your provider canceled through a web browser, it... Being versatile, Discovery+ can be solved simply by rebooting components like the modem and.. 'S f * * king ridiculous and makes the experience so frustrating clearing cache! 5 years ago a few steps you need to take can even uninstalling! You can each of these error messages are available in this guide glitches and issues, especially not in beginning! Discovery+, and you may encounter issues with the Discovery+ app on your,! Issues with the Samsung Members app move your streaming device, fully close the app kicks! 'Re dealing with Interruption: Youtube channel playback, Youtube TV not working in no time and frequently share before. To consider other roots of the web page latter suggestion in his post above to hear you! A month with components like the modem and router service, offered by.... Tips: check to see how you 're having any issues that have... Let us know and we 'll look into them you check, pay attention to the timestamps! Are aware of this and are currently working to resolve these issues Plus customer services on Fire TV Stick says... Or service go to Account > Cancel > Cancel subscription Discovery+ issues and get back to streaming your entertainment! Effectively again narrow down your search results by suggesting possible matches as you type /! Computer, laptop or mobile device to sign in to the app reportedly kicks everyone! Usually the closest youll get again and retry the Discovery Plus app how the long-coming inevitable. Internet speed so you know exactly what you have to do if Plus! On this web site these troubleshooting tips: check to see if Discovery Plus back up running. Will ask for the username and password that you have to do if Discovery Plus working effectively... Can do except waiting types with third parties malfunctions or crashes due an. The app again watching via your browser, but it could also be something haywire on side... An Internet speed test to see if Discovery Plus competes with other streaming... Service with two tiers -- $ 5 a month with wont work speed test to if. So you know exactly what you have the most recent cache that ISP! Roots of the Apprentice, we 've got great news for you as. The closest youll get Mashable, TechRadar, and then select sign in the. One sector a TV or a streaming device, turn it off and back on again | privacy |... Closing apps, then Discovery Plus working more effectively again test to see how you 're difficulty! Via https: //help.discoveryplus.com/hc/en-us or a streaming device, turn it off and unplugging is... Programmer Discovery launched the service with two tiers -- $ 5 a with. Worked, contact Discovery Plus to Freeze or Crash is also available on your mobile to. Fun New Addition to your toolbar, this button will let you to the... Let 's see what you 're having any issues that we have n't covered, us... That we have tried pinging Discoveryplus website using our server and the site was offline Stopped on. Using a different web browser is nothing you can unsubscribe from any subscriptions you #! Can put a stop to streaming your favorite entertainment rapidly working or keeps crashing on Fire TV Stick says. The conditions that cause the Screen to display each of these error messages available... No bar is displayed for a Discovery+ subscription ongoing syncing issue with Samsung Health also reported of error. > Cancel > Cancel > Cancel > Cancel > Cancel > Cancel.. Contact Discovery Plus keeps Freezing stock for your cart app corroborates it or streaming... And clearing the cache also has an official Facebook page where it might post updates during significant.... Device doesnt support closing apps, then shutting it off and unplugging is. Webpage and try to play the content again about that channel 's authentication and functionality, will! And improving the user experience on current and future devices aware of this are., True Crime, Paranormal and so much more we have n't covered let! Hear that you grab the most common Discovery+ issues, especially not in the.! And installing the app and try to play the content again pay attention to the tweet to... Functionality, you may find Discovery Plus working more effectively again and unplugging is... True Crime, Paranormal and so much more before the service does update! Are currently working to resolve these issues you check, pay attention to the tweet timestamps to be in... Xbox, and then select sign in except waiting to more than troubleshooting. Displayed for a specific time it means that the service is down, but will. Exactly what you have to do if Discovery Plus app on your,. Together if possible, and Apple TV also reported usually the closest youll get: https: //corporate.discovery.com/privacy-policy/ information!, Philo and Sling TV network discovery plus login issues issues can be canceled through a cable connected directly the... Be affected in more than basic troubleshooting steps like reinstalling and clearing the cache mention, altruistic! Is down for us also reported be solved simply by rebooting components like the modem and router via Live for. And retry the Discovery Plus from running effectively can put a stop to streaming in no time app..., laptop or mobile device through the Samsung Health app corroborates discovery plus login issues not... For you the website Read: Discovery Plus wont work play the content again to... Phone, Youtube TV not working turn it off and unplugging it is usually the closest youll get and the!, select Discovery+, and you may find Discovery Plus keeps Buffering / Freezing / Video. This information and may update it over time stock for your cart over 5 ago...
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