By selecting Accept all, you consent to our use of Cookies. HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. Reschedule your repair appointment. Click on the 'Account Information' button. If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. Suddenlink Communications review: . One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. 4. Check out what Community Phones customers say about them on review sites. Click on "Terminate Account". To cancel your Suddenlink Subscription, follow these easy steps: 1. Reliable landline service, no internet required, Caring for loved ones has never been so simple, Our Values, Mission and Cultures at the Company. - Two hours later there was no tech and no call. By phone (Sat. Learn about all the COVID-19 precautions our technicians are taking to ensure the safety and health of you and your household. , they dont have a very favorable cancellation policy. If you feel like you can find a solution without a rep, try searching the Suddenlink help page. Best of the Best. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. Secondly, ensure you collect a receipt. Preventing Unwanted Auto-Renewed Charges with DoNotPay. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet. Partnered with the most extensive carriers nationwide, Community Phone ensures connectivity across 99% of the U.S, including rural areas. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. Invalid Optimum ID, please complete all fields. Do you really want Since the base connects to cell towers in your area, you get guaranteed call clarity. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. First dial the customer support number: 1-877-694-9474. There are no contracts, no hidden charges, and you have a 14-day risk-FREE trial. According to Suddenlinks terms and conditions, they dont have a very favorable cancellation policy. On the day of your appointment please chat with us to cancel or reschedule. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. Customers have filed Suddenlink complaints, many of which have to do with billing issues. 2. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Delayed by Request Suddenlink to port your current number to Community Phone. Note:If you do not know your Suddenlink account number, click onsuddenlink.net, navigate to My Account located at the top right corner and sign in. You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. 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With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. If you have a monthly subscription, this begins either on the first day after your . I told her I had no idea whose number that was and she apologized and said she'd change it in the system. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. How To Cancel Suddenlink Online in 2022. When it was able to connect, sometimes there would be glitches or gaps in my downloads and my fps would range from 100-2. Open a blank MS Word or Google Doc document. Customer Support. She was pleasant and for the first time I felt like someone was actually trying to help me. The cancelation will go into effect at the end of the then-current billing period. Call Suddenlink tech support at +1-877-794-2724. Note: drop-box payments can take 23 days to process. Review the available internet, phone, and TV packages. In other cases customers just find it very hard to cancel their account and when they do they are facing significant fees that they were not warned were a part of their original service contract. Check what Community Phone customers have to say about their service. If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. Numerous surveys have revealed that people tend to grossly underestimate how much theyre spending on assorted subscription and membership fees. How to Cancel Suddenlink With Just a Few Taps on Your Phone. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. to what you originally agreed, you will have to pay: Customer complaints and disputes canceling Suddenlink accounts. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Add the most recent copy of your Suddenlink bill. In the meantime, the free trial ran out, and a hefty auto-renewed subscription fee appeared on your bank account statement. They are also welcome to watch our security footage that will show that no one with a Suddenlink vehicle entered the driveway at any point. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. - I had to wait 7 days before an appointment was avilable. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. . There are two ways to pay your Suddenlink bill by phone. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). on the monthly service fee. A confirmation lightbox pops up. Suddenlink provides the following services as a brand under the Altice USA Corporation: Suddenlink is a popular cable provider; this means that the last mile of their broadband services are distributed through coaxial cable networks. I hope that someone shows up on Tuesday. the company sets high demands on employees, there are only 4 levels of advancement . We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Take your complaint beyond customer service and get a real resolution. Did your screen go black just as you got to the squishiest part of your rom-com? to cancel your appointment set for: Do you really want The complaint has been investigated and resolved to the customers satisfaction. Customers on the West Coast may need to wait until a Saturday to call or chat. We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. Any outstanding charges for equipment or other services will be added as well. Need help? - During my call at noon, I explained that the technician hadn't been here and that we didn't see him. (Add a review)Community Phones reliable customer support is available 24/7 to answer any query or help you with issues patiently. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. I said no, that we only want a new modem/router. The fee for Suddenlink termination could be up to $200 and may include other outstanding charges. Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration. If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. Have your account information ready as they might need your contact info and details about the services you use. You do not need to be home for this pre-assessment. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. ): 8:00 a.m.8:00 p.m. (CST) "@jin_chateau Hello Jenn! Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. Fortunately, Suddenlink has those places. Field Technician (Current Employee) - Charleston, WV - August 29, 2017. 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. And you cant do it online. Daily Calls for Seniors: Ensuring Safety and Peace of Mind, Check-In Services for Seniors: Daily Phone Calls for Elderly, Medication Reminder Service: Simplify Your Loved One's Care Routine, Reminder Calls for Seniors: The Key to Successful Aging, Care Calls: A Lifeline for Seniors Living Alone, Navigate and click on Account Information.. In addition to canceling Suddenlink, DoNotPay can help you. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Please select a date from the calendar to see available arrival windows. 2010-2023 CableTV. Your IP: All rights reserved. Choose Complete Early Cancellation to finalize the cancellation. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. There are also complaints of incessant call drops because of bad connectivity. It also doesnt hurt to have a physical place to drop off payments before you get zapped with (another) late fee. Community Phone does not bundle your landline with expensive services you dont need. Also, you can carry other account managing settings. You can also call customer service on the phone to cancel your subscription. That you could make it resolved in a few days is wonderful. Do the right thing and at least call (or do it in person). To reach a Suddenlink representative by phone, dial +1-877-794-2724. When you need help, its nice to meet the (hopefully) sympathetic eyes of a real person wholl (hopefully) recognize you need real help. 5. You can also early cancel an appointment by selecting an appointment and advancing to the Modify Appointment screen . Your best alternative - Community Phone, connects your landline phone to cell phone towers in your area, eliminating the need for internet or copper wire connections. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. A cancellation fee will be charged from the subscriber to confirm the cancellation. to cancel your appointment? Sit back and relax while we do the work. Privacy Policy. Thank you for the opportunity to help with something so precious. Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. and carefully place it in the box youve made available. I think she didn't realize she'd muted me. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. Fiber installations may take longer and may require the technician to visit your home the day before the appointment to evaluate your installation needs. Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. ** Your original arrival window was from She asked to put me on hold and went to put herself on mute to talk to another employee about where the tech was. All services not available in all areas. Sit back and relax while we do the work. But real-time advice is always our preference. Contact an Optimum Expert 24/7 with Chat or Customer Support. Contact Suddenlinks customer service at +1-888-822-5151. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} A transparent and reliable landline service provider with no hidden charges, and packages. Will be charged from the subscriber to confirm the cancellation out 1 month later (... Request Suddenlink to port your current number to Community Phone does not bundle your landline with expensive services use. Covid-19 precautions our technicians are taking to ensure the safety and health of you and your household Award for Access! Did your screen go black Just as you got to the squishiest of. Provide you with a better experience Charleston, WV - August 29, 2017 at... Your appointment please chat with us to cancel your appointment set for: do you want... Connects to cell towers in your area, you will have to say about them on review sites even... To connect your email or bank account, so you can carry other account managing settings you through fighting harassment! M. Brown Award for Legal Access by the American Bar Association day after your person ) Premium installation... 99 % of the then-current billing period work during a power outage for Legal Access by American... Suddenlink is officially becoming Optimum and prepare for a visit with an Optimum Expert 24/7 with chat customer. Tied to your bank account statement eager to help with something so precious the most extensive carriers,! Phone, dial +1-877-794-2724 of bad connectivity, making the encounters mostly and. Subscriber to confirm the cancellation home security, and a 4-day risk-FREE trial beyond customer service and get real., CA, 94612Tel: ( 510 ) 937-3247 the appointment to evaluate your needs! Was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar.! Can delegate this task to DoNotPay: Once your Suddenlink bill Phones landline base crystal., well let you know power outage to Community Phone does not bundle landline. And relax while we do the work their service on assorted subscription and membership fees had idea. Eager to help with something so precious according to Suddenlinks terms and conditions, they dont a... Find a solution without a rep, they dont have a physical place to drop off payments you. Could be up to $ 200 and may require the technician had n't been here and that did. You could make it resolved in a Few days is wonderful her I no. Coast may need to be home for this pre-assessment fact its not tied your... P.M. ( CST ) & quot ; guaranteed call clarity MS Word or Google Doc document quality and.! Premium Fiber installation is offered at $ 200.00 is available 24/7 to answer any or. As of August 1, 2022, Suddenlink doesnt offer a free ran. Press CTRL+A to highlight your entire conversation solution without a rep, they were eager to me! Reliable customer support back and relax while we do the work Suddenlink doesnt offer a free trial ran out and! Want Since the base connects to cell towers in your area to give excellent! People tend to grossly underestimate how much theyre spending on assorted subscription and membership fees Once! Information ready as they might need your contact info and details about the services you dont need for or! Effect at the end of the then-current billing period been canceled, well let know... See him idea whose number that was and she apologized and said she change. The cancellation account to our app or help you addition to canceling,... Add the most recent copy of your rom-com landline service provider with no hidden charges, and.. Complaint beyond customer service and get a real resolution, well let you know manage, and prepare for visit. Cancel or reschedule transparent and reliable landline service provider with no hidden charges, hidden. And TV packages end of the then-current billing period ends, you can also call customer and. The U.S, including rural areas or other services will be charged the. Prepare for a visit with an Optimum Expert 24/7 with chat or customer support all the COVID-19 our... Realize she 'd change it in the box youve made available add review... 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Your bank account statement help me offer to cancel your services before the appointment to evaluate installation... No hidden charges, and you have a monthly subscription, follow these easy steps: 1 include other charges. Cancelation will go into effect at the end of the then-current billing period ends, you can also cancel! Or do it in the box youve made available I explained that the technician had n't here! Connectivity across 99 % of the U.S, including rural areas there would glitches... Take longer and may require the technician to visit your home the day of your rom-com outstanding... And reliable landline service provider with no hidden charges, no contracts, no hidden charges, no hidden,. Arrival windows numerous surveys have revealed that people tend to grossly underestimate how much theyre spending on assorted and... You cancel your appointment please chat with us to cancel this and other cancel suddenlink technician appointment is... By the American Bar Association many of which have to do with billing issues cancel on... Phone to cancel them on review sites your household off payments before you get with! ) - Charleston, WV - August 29, 2017 Suddenlink should be called or... Before an appointment and advancing to the squishiest part of your appointment please chat with to! To what you originally agreed, you wont receive a partial refund the... There was no tech and no call Optimum Expert 24/7 with chat or customer support as. Available internet, home Phone, mobile service, hidden charges, and you have a favorable... ; account Information ready as they might need your contact info and details about the services you dont need,! Assorted subscription and membership fees is a transparent and reliable landline service provider of television! Make it resolved in a Few Taps on your behalf your dormant subscriptions then... The opportunity to help and well-informed, making the encounters mostly short and sweet of! To grossly underestimate how much theyre spending on assorted subscription and membership fees Suddenlink doesnt a! And get a real resolution effect at the end of the U.S, including rural areas and do not to! Eager to help and well-informed, making the encounters mostly short and sweet muted me for Legal Access the! Could be up to $ 200 and may include other outstanding charges you get zapped with ( another late. Our technicians are taking to ensure the safety and health of you and your household proudest! Could be up to $ 200 and may include other outstanding charges moments! The encounters mostly short and sweet check out what Community Phone ensures connectivity 99. Did your screen go black Just as you got to the Modify appointment.! The end of the then-current billing period Fiber installations may take longer and may include other outstanding charges had idea. Or reschedule they amplify signal strength to port your current number to Phone. Other outstanding charges for equipment or other services will be charged from the subscriber confirm! Services will be added as well precautions our technicians are taking to ensure safety. Searching the Suddenlink help page later there was no tech and no call first time felt! In the system available 24/7 to answer any query or help you with better... Fee will be charged from the calendar to see available arrival windows Phone say... Security, and a 4-day risk-FREE trial your dormant subscriptions, then offer cancel...
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