In the Embedded Resources object, the response._embedded.activation object contains properties used to guide the client in creating a new WebAuthn credential for use with Okta. The default value is five minutes, but you can increase the value in five-minute increments, up to 30 minutes. Authentication Transaction object with the current state for the authentication transaction. Setting the error page redirect URL failed. The Custom Authenticator is an authenticator app used to confirm a user's identity when they sign in to protected resources. Throughout the process of serving you, our focus is to build trust and confidence with each interaction, allowing us to build a lasting relationship and help your business thrive. Configure the Email Authentication factor In the Admin Console, go to Security > Multifactor. Another authenticator with key: {0} is already active. When user tries to login to Okta receives an error "Factor Error" Expand Post Okta Classic Engine Multi-Factor Authentication LikedLike Share 1 answer 807 views Tim Lopez(Okta, Inc.) 3 years ago Hi Sudarshan, Could you provide us with a screenshot of the error? Please remove existing CAPTCHA to create a new one. 2023 Okta, Inc. All Rights Reserved. Note: For instructions about how to create custom templates, see SMS template. Bad request. enroll.oda.with.account.step6 = Under the "Okta FastPass" section, tap Setup, then follow the instructions. A default email template customization can't be deleted. Okta expects the following claims for SAML and OIDC: There are two stages to configure a Custom IdP factor: In the Admin Console, go to Security > Identity Providers. This object is used for dynamic discovery of related resources and operations. A short description of what caused this error. "phoneNumber": "+1-555-415-1337" Okta Developer Community Factor Enrollment Questions mremkiewicz September 18, 2020, 8:40pm #1 Trying to enroll a sms factor and getting the following error: { "errorCode": "E0000001", "errorSummary": "Api validation failed: factorEnrollRequest", "errorLink": "E0000001", "errorId": "oaeXvPAhKTvTbuA3gHTLwhREw", "errorCauses": [ { You can add Custom OTP authenticators that allow users to confirm their identity when they sign in to Okta or protected resources. Choose your Okta federation provider URL and select Add. Instructions are provided in each authenticator topic. Okta supports a wide variety of authenticators, which allows you to customize the use of authenticators according to the unique MFA requirements of your enterprise environment. This action resets any configured factor that you select for an individual user. Consider assigning a shorter challenge lifetime to your email magic links and OTP codes to mitigate this risk. 2FA is a security measure that requires end-users to verify their identities through two types of identifiers to gain access to an application, system, or network. Have you checked your logs ? YubiKeys must be verified with the current passcode as part of the enrollment request. Products available at each Builders FirstSource vary by location. "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/sms2gt8gzgEBPUWBIFHN/verify", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/sms2gt8gzgEBPUWBIFHN", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/questions", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/ufs2bysphxKODSZKWVCT", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/ostf2gsyictRQDSGTDZE/lifecycle/activate", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/ostf2gsyictRQDSGTDZE", "https://{yourOktaDomain}/api/v1/users/00u5ut8dNFKdxsF8Y0g4/factors/emf5utjKGAURNrhtu0g4", "https://{yourOktaDomain}/api/v1/users/00u5ut8dNFKdxsF8Y0g4/factors/emf5utjKGAURNrhtu0g4/verify", "https://{yourOktaDomain}/api/v1/users/00u5ut8dNFKdxsF8Y0g4", "https://{yourOktaDomain}/api/v1/users/00u5ut8dNFKdxsF8Y0g4/factors/sms9heipGfhT6AEm70g4", "https://{yourOktaDomain}/api/v1/users/00u5ut8dNFKdxsF8Y0g4/factors/sms9heipGfhT6AEm70g4/verify", "https://{yourOktaDomain}/api/v1/users/00u5ut8dNFKdxsF8Y0g4/factors/sms9ikbIX0LaJook70g4", "https://{yourOktaDomain}/api/v1/users/00u5ut8dNFKdxsF8Y0g4/factors/sms9ikbIX0LaJook70g4/verify", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors", "What is the food you least liked as a child? }', "l3Br0n-7H3g047NqESqJynFtIgf3Ix9OfaRoNwLoloso99Xl2zS_O7EXUkmPeAIzTVtEL4dYjicJWBz7NpqhGA", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/fwf2rovRxogXJ0nDy0g4/verify", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/smsszf1YNUtGWTx4j0g3/verify", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/smsszf1YNUtGWTx4j0g3", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/clff17zuKEUMYQAQGCOV/verify", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/clff17zuKEUMYQAQGCOV", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/opfh52xcuft3J4uZc0g3/transactions/mst1eiHghhPxf0yhp0g", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/opfh52xcuft3J4uZc0g3/transactions/v2mst.GldKV5VxTrifyeZmWSQguA", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/opfh52xcuft3J4uZc0g3/verify", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/opfh52xcuft3J4uZc0g3", "An email was recently sent. } There was an issue with the app binary file you uploaded. To trigger a flow, you must already have a factor activated. In Okta, these ways for users to verify their identity are called authenticators. The client specified not to prompt, but the user isn't signed in. Possession. Note: Currently, a user can enroll only one mobile phone. "provider": "GOOGLE" Cannot modify the {0} attribute because it is a reserved attribute for this application. /api/v1/org/factors/yubikey_token/tokens, Uploads a seed for a YubiKey OTP to be enrolled by a user. Assign to Groups: Enter the name of a group to which the policy should be applied. Okta Classic Engine Multi-Factor Authentication }, Click Yes to confirm the removal of the factor. /api/v1/users/${userId}/factors/catalog, Enumerates all of the supported Factors that can be enrolled for the specified User. ", "Your passcode doesn't match our records. You have accessed an account recovery link that has expired or been previously used. {0}, YubiKey cannot be deleted while assigned to an user. Click Add Identity Provider and select the Identity Provider you want to add. Cannot assign apps or update app profiles for an inactive user. {0}. On the Factor Types tab, click Email Authentication. ", '{ An activation call isn't made to the device. The Okta service provides single sign-on, provisioning, multi-factor authentication, mobility management, configurable security policy, directory services and comprehensive reporting - all configured and managed from a single administrator console. AboutBFS#BFSBuilt ProjectsCareersCorporate SiteCOVID-19 UpdateDriver CareersEmployee LoginFind A ContractorForms and Resources, Internship and Trainee OpportunitiesLocationsInvestorsMyBFSBuilder PortalNews and PressSearch the SiteTermsofUseValues and VisionVeteran Opportunities, Customer Service844-487-8625 contactbfsbuilt@bldr.com. Click the user whose multifactor authentication that you want to reset. You can reach us directly at developers@okta.com or ask us on the If the registration nonce is invalid or if registration data is invalid, the response is a 403 Forbidden status code with the following error: Activation gets the registration information from the WebAuthn authenticator using the API and passes it to Okta. Complete these fields: Policy Name: Enter a name for the sign-on policy.. Policy Description: Optional.Enter a description for the Okta sign-on policy.. "answer": "mayonnaise" {0} cannot be modified/deleted because it is currently being used in an Enroll Policy. End users are required to set up their factors again. An existing Identity Provider must be available to use as the additional step-up authentication provider. The factor must be activated on the device by scanning the QR code or visiting the activation link sent through email or SMS. Specifies link relations (see Web Linking (opens new window)) available for the current status of a Factor using the JSON Hypertext Application Language (opens new window) specification. The enrollment process starts with getting the WebAuthn credential creation options that are used to help select an appropriate authenticator using the WebAuthn API. Use the resend link to send another OTP if the user doesn't receive the original activation voice call OTP. Configuring IdP Factor Device Trust integrations that use the Untrusted Allow with MFA configuration fails. The Smart Card IdP authenticator enables admins to require users to authenticate themselves when they sign in to Okta or when they access an app. Note: The Security Question Factor doesn't require activation and is ACTIVE after enrollment. Your account is locked. The Okta Identity Cloud for Security Operations application is now available on the ServiceNow Store. Select the factors that you want to reset and then click either Reset Selected Factors or Reset All. }', "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/ykfbty3BJeBgUi3750g4/verify", "hhttps://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/ykfbty3BJeBgUi3750g4", '{ /api/v1/org/factors/yubikey_token/tokens, GET My end goal is to avoid the verification email being sent to user and just allow a user to directly receive code on their email. }', '{ A 400 Bad Request status code may be returned if a user attempts to enroll with a different phone number when there is an existing phone with voice call capability for the user. We invite you to learn more about what makes Builders FirstSource Americas #1 supplier of building materials and services to professional builders. ", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/ostf1fmaMGJLMNGNLIVG/verify", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/sms1o51EADOTFXHHBXBP/verify", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/sms1o51EADOTFXHHBXBP", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/clf1o51EADOTFXHHBXBP/verify", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/clf1o51EADOTFXHHBXBP", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/opf3hkfocI4JTLAju0g4/lifecycle/activate", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/opf3hkfocI4JTLAju0g4/qr/00fukNElRS_Tz6k-CFhg3pH4KO2dj2guhmaapXWbc4", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/opf3hkfocI4JTLAju0g4/lifecycle/activate/email", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/opf3hkfocI4JTLAju0g4/lifecycle/activate/sms", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/opf3hkfocI4JTLAju0g4/verify", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/opf3hkfocI4JTLAju0g4", "https://{yourOktaDomain}/api/v1/users/00umvfJKwXOQ1mEL50g3/factors/emfnf3gSScB8xXoXK0g3/verify", , // Use the origin of your app that is calling the factors API, // Use the version and nonce from the activation object, // Get the registrationData from the callback result, // Get the clientData from the callback result, '{ "profile": { Admins can create Custom TOTP factor profiles in the Okta Admin Console following the instructions on the Custom TOTP Factor help page (opens new window). The registration is already active for the given user, client and device combination. No other fields are supported for users or groups, and data from such fields will not be returned by this event card. Various trademarks held by their respective owners. A Factor Profile represents a particular configuration of the Custom TOTP factor. APNS is not configured, contact your admin, MIM policy settings have disallowed enrollment for this user. Self service is not supported with the current settings. ", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/emfnf3gSScB8xXoXK0g3/verify", "https://{yourOktaDomain}/api/v1/users/00u15s1KDETTQMQYABRL/factors/emfnf3gSScB8xXoXK0g3", "GAiiLsVab2m3-zL1Fi3bVtNrM9G6_MntUITHKjxkV24ktGKjLSCRnz72wCEdHCe18IvC69Aia0sE4UpsO0HpFQ", // Use the nonce from the challenge object, // Use the version and credentialId from factor profile object, // Call the U2F javascript API to get signed assertion from the U2F token, // Get the client data from callback result, // Get the signature data from callback result, '{ "attestation": "o2NmbXRmcGFja2VkZ2F0dFN0bXSiY2FsZyZjc2lnWEgwRgIhAMvf2+dzXlHZN1um38Y8aFzrKvX0k5dt/hnDu9lahbR4AiEAuwtMg3IoaElWMp00QrP/+3Po/6LwXfmYQVfsnsQ+da1oYXV0aERhdGFYxkgb9OHGifjS2dG03qLRqvXrDIRyfGAuc+GzF1z20/eVRV2wvl6tzgACNbzGCmSLCyXx8FUDAEIBvWNHOcE3QDUkDP/HB1kRbrIOoZ1dR874ZaGbMuvaSVHVWN2kfNiO4D+HlAzUEFaqlNi5FPqKw+mF8f0XwdpEBlClAQIDJiABIVgg0a6oo3W0JdYPu6+eBrbr0WyB3uJLI3ODVgDfQnpgafgiWCB4fFo/5iiVrFhB8pNH2tbBtKewyAHuDkRolcCnVaCcmQ==", Okta round-robins between SMS providers with every resend request to help ensure delivery of SMS OTP across different carriers. 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