Open the link and your statements will appear at the top of the page. .tg { Can I change my Direct Debit details? How quickly is it set up? How would you know how the milker was not working correctly if not used? Just Bots that are stupid refusing to recognise issues????? previous price 139.99 previous price 139.99. So why go to Argos then? @ChristineMap How can I see if I have a Direct Debit set up? No, you need to let us know that you want to do this via text message or by calling our dedicated helpline. Monthly payments should be treated like credit. I made a payment to a plan but the payment has gone towards a different plan. These problems normally come with an error,. Why is logging in so difficult? @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? Customer service pitiful. What's Verified by Visa and MasterCard SecureCode? @jenbritten2 Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. What's my Memorable Word and my Security Number? 16 days, money back, no questions. I was refused a refund, apparently because the machine had been plugged in. Up to 1% of orders experience technical problems (a lot of orders!) @ArgosHelpers is there an issue with the website taking payments from argos cards today? Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. You can look on your latest statement (go to View Statements when you log in) or we'll tell you on your Account Summary. Is anyone else having issues with Argos??? I have trying all morning. @brettclaxton If you requested your Direct Debit recently then it's possible that it hadn't been set up in time. Plenty of time to do a spot of d.i.y. If you think this is happening to you or someone you care about, here's how to get help. When will my latest statement appear online? Can I reset my security details if my email address is incorrect? @ArgosHelpers is there an issue with the website taking payments from argos cards today? complaint.info@financial-ombudsman.org.uk. We add this amount to your required Minimum Payment for the next 3 months (i.e. If you're on an Android device, make sure you have a suitable app for opening PDFs. Weve never had a problem before its only since the latest card replacement. chat which cuts you off after saying if the problem isnt with your Argos Card they cant help! how often do marine reserves get deployed . Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . How do you rate Argos over the past 3 months? Any remaining balance will be moved onto a Normal Credit plan and you will then be asked to pay at least the minimum monthly payment until your balance is paid off. Ta ta. @Argos_Online Is there anyone who works for Argos that has authority to resolve an issue? A Buy Now, Pay Later Plan (BNPL Plan) is a way of spreading the cost of a product over a period of time. SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? @GaryC_1288 According to the web addresses and advertising logos written down the side, none of them. You can find some information about how long it will take you to repay your balance, how much interest you might pay and how much you could save by paying more than the minimum each month by visiting cardcosts.org.uk. @garrettdonnelly @Sums_World The Argos model is no longer sustainable. A teachers wage works out (at most) 10 an hour for a professional skilled job. I've sent a text to opt out of the interest rate increase, but I haven't had a response. @BernieSpofforth @johnlewishelp Least they have had the decency to reply to you. If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. If someone misses several minimum payments in a row then they're in breach of their credit agreement, and we have to end all of the plans and ask for repayment on everything, so all of the plans are added to Normal Credit. The Financial Conduct Authority have rules which mean that we need to help you to take action to move your account out of Persistent Debt. How do I update my account? Was told issue escalated and nothing. Upcoming industrial action by Royal Mail may cause delays to postal communications. Can you help, please? Lines are open 8am to 6pm Monday to Saturday and 10am to 6pm Sunday. Why can't I change my credit limit? Why do you need my contact details? We will do everything we can to minimise any disruption and get our services back to normal as quickly as possible. @Argos_Online Is your online flexecard system (Love2 Shop) not working? I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. If the date of the rate change occurs in the promotional period of any Buy Now, Pay Later plans on your account, the Deferred Interest will be charged at your current rate up until the change in your interest rate has taken place, where it will then be charged at your new rate. Argos is a major retailer in the UK. Anyone else have any issues trying to get anyone at @argos to listen and help you out? Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Unfortunately, this means you won't be able to spend on your card or take out any new Buy Now, Pay Later plans. Will I need my login details to make purchases or manage my account over the phone? We have a couple of Direct Debit options for you: Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? I've received a letter from you asking me to choose from some options. On your website and on your app. @ArgosHelpers Hi. @Tessandom You can also find out more information about how to set up Fixed Payment and Full Statement Balance Direct Debits HERE. Why grind people down? What do I do if I'm struggling to pay my bills? Interest is calculated on a daily basis from the date of the purchase until you repay us, and will be added to the account each month on the statement date. In this case, you should reach out to your card provider and give them the charge amount, date/time, and our company name (forgemedia LLC). @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! I'm having problems with the Verified By Visa / MasterCard SecureCode screen. Your payment history will show on your credit file and can affect your credit score. Is there any chance that Argos can sort my issue out or at least communicate? If your account has had a zero balance for a while we don't send you statements anymore. @ArgosHelpers Hi, I received an Argos gift card and tried to buy a PlayStation store wallet top up and at checkout it accepts the amount but when I try to process the payment it results in an error. Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. You can submit a request for a Minimum Payment Direct Debit on myargoscard.co.uk. Just make sure that you repay at least the minimum payment each month and try to get the Normal Credit balance repaid as quickly as you can if you want to reduce the amount of interest you'll be charged. Im having an issue with my argos credit card. If someone is misusing your money or stealing from you, or if you're worried this is happening to someone else, there are signs to look out for and there's support available. I was earning this working at Argos whilst at college. The new processes have been agreed and implemented by all banks to help protect their customers from online fraud. How Deferred Interest is included as part of your Minimum Payment? @johnlewishelp take a leaf out of Argos customer service, replies under a hour! Can I make a payment using my own online banking? @ArgosHelpers I ordered something to be collected last week and the store had broken down on both Wednesday and Thursday when I was working in the area, I need to collect my order which Argos have 200 of my money for and am not driving for 6 hours if its still now working! @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @tdbkys Fab customer service ? If you've been in Persistent Debt for a while and you have received a letter from us which talks about confirming an option to us, click here to see how to work out your increased minimum payment. Can I turn off my paper statements and letters? I called Financial Services but no one picked up. I'm worried about being able to afford my repayments. Go to 'Request New Credit Limit', enter your Annual Income, tell us the TOTAL credit limit you would like to have - that's your current limit PLUS the amount you want (e.g. but no warning when ordering. @nectar has to be the worse customer services ever. How do I log in? Stopped using card ages ago and guess what you can't even access the app when you have a new phone. Call us on 03456 400 700 to see how we can help. @ccliffy90 How will Brexit affect the services I receive for my Argos Card? If you can't pay double the minimum each month, paying any amount more than the minimum will help. Payment methods Payment types Gift cards Voucher codes Argos Card Aftercare Product care Product support Product information Advice & inspiration Product reviews Other Argos sites Argoscareers.com Argos.ie Argos Spares Pet Insurance About us Argos for Business Press enquiries Nectar at Argos In some cases, it may take around a week for your card to be blocked while these changes take place. Registered in England. Your statements are stored in 'View statements' on the left-hand side when you log in. What does this mean? The points are still not showing on my linked Nectar card. The same encryption also occurs when we display screens back to you. You can't make payments to plans that haven't appeared on your statement yet - if you try to do that our system will automatically allocate your payment to the plan or plans which are likely to incur the most interest that month. Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? Omg thus Country has become a failure in every aspect. The credit card system charges companies that accept payment a 1-4% fee. Your additional Card holder cannot register their Card on either myargoscard.co.uk OR on the My Argos Card App. If you've received a letter or email from us about this issue, then we believe this affects you. @feetonabee There's nothing you need to do as the funds will appear back in your account within five days depending on your card issuer. How do I get past it? Did anyone else used to use Argos as a free tool hire place? It's important because if you don't, it'll take you longer to repay the debt and you'll be charged more interest during that period. @Philip37937 Why am I being told that my details can't be found when I am trying to register? That's why we encourage you to pay more than the minimum payment if you can afford to, as this will help you to repay your balance faster and pay less interest. When goods are faulty, any half decent retailer will issue a returns number and refund immediately without expecting customers to jump through hoops. Please help! You are required to make at least your minimum monthly contractual payment as detailed in your statement and this will be applied to your account in the order stated above. No, you haven't done anything wrong. Now mid Saturday morning and no idea when it's being delivered. You might notice that some Plan Refs are the same as others - that's because they're not unique and they just tell us what type of plan it is. Ikea, Amazon and the internet have replaced it. @angusacampbell Registered: 11-28-2021. NOTE: These are your login details for this website, NOT argos.co.uk. A registered charity that offers free and impartial advice, their service is totally confidential and supports anyone who needs advice and guidance to help them take control of their finances. What's a Plan Ref? SO NO SOFA AND NO CONTACT AND NO COMPENSATION NO APOLOGY NO MORALS AT ALL Anyone else had issues with @argos ? In addition, the Normal Credit Interest Rate will apply to the whole Normal Credit balance each month, until the balance is cleared, we refer to this as interest on interest. If you remember your Login ID but you've forgotten your Memorable Word or Security Number, log in as normal (enter Login ID & Surname and press Next) but on the second page press Forgotten Your Security Details and follow the instructions. Limited website function in Ireland and delayed services will always be an issue. Please help! I won't be ordering online from them again. How can I see if I have a Direct Debit set up? This can sometimes take a couple of weeks to set up, so we need you to keep managing your account as normal until you see the Direct Debit details confirmed on your statement. Attention now has to go to staff with todays news. Check that you have no security software running that might be blocking the PDF from downloading. What can you do: - Manage your account in one easy place. What is APR? Welcome to the Digital Spy forums. Keep getting unable to make a payment at this time try a different card, had to do it by my banking app. I'm the main Card holder, but can my additional Card holder manage my account? I turned off paper statements but I've started receiving them again. Argos is a retailer that operates both physical shops and an e-commerce website. the duration of your original Plan). I note Argos sell Sky Remotes. Was told issue escalated and nothing. However, there's no direct link between your credit score and your account being in Persistent Debt. They run security checks on the payment and then release it back to your account. Why grind people down? You can change your bank details here online. Think its something my end stopping the delivery date selection, or their end, but i got it sorted, just went to the store, was hardly anybody about, so only took about 5 minutes. We encourage all our customers to pay more than the minimum payment, as this will help you repay your balance faster and pay less interest. It can take up to a month to close your account and it might take up to another month for your credit file to update. If we have contacted you for the first time about Persistent Debt on your account, we would suggest paying double the monthly minimum payment shown on the front page of your statement each month. @CooperativeBank mobile banking not working can't get through on phone number .tried tesco and argos says contact bank what's going on, @Barbara250254 What should I do? It has 34 stores there with c580 staff. You will be charged interest on this amount which will be backdated to the date of purchase. If you're finding it difficult to make your required monthly payments, please contact us on 0345 601 0798. How you pay is entirely up to you and all of the ways to pay are listed on the back of your statement, which include: If we sent you a letter asking you to choose an option and you chose to make increased monthly payments, remember to make sure that you're paying your increased monthly payment amount. Make sure you're entering your most up-to-date Argos Card - if you have received a new Argos Card recently, you'll need to enter the details for that Card. @carohyde @JulietPapa65 No Mario Kart. Can I change my Direct Debit from Minimum Payment to Full Statement Balance or a Fixed Amount in the future if I need to? You can change your Login ID later if you want to. @Argos_Online I've also tried on the laptop and same issue. We'll write to you at the end of that period with details of any further action you may need to take. The Financial Conduct Authority (FCA) have rules aimed at helping people who find themselves in this situation. Date of experience: 12 September 2022. The four digit Plan Ref simply helps us locate a plan on your account if you call us. Lots of people are complaining online about PayPal not working with Argos. @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @kimber_long Hello Kimberley, I am so sorry that this has happened. @nectar has to be the worse customer services ever. We haven't increased the interest rate on the Argos Card for a long time, yet we have seen the costs of running the Argos Card increase. Kindest regards, Suzanne. Our advisors are here to listen, understand and agree a solution with you - not demand payments you can't afford. Like desktop devices, Adobe Reader is the most popular app for this. My advice don't get it. @kh60772306 If you have a Buy Now Pay Later plan due to expire next month then we'll also include how much deferred interest might be incurred on it if you don't pay off any more of your balance. Followed all instructions and still dead. Why does the letter say I am? If you decide not to pay off the plan by the end date, we'll move the remaining amount to your Normal Credit balance. If you need to send your payment in the post, please allow extra time for this to reach us. What happens if I am unable to increase my payments? I've forgotten my login details. Just remember to keep your software up-to-date - check your browser for updates, make sure your device OS (operating system) is updated. I've received a letter from you asking me to choose from some options. Lines are open 8am to 6pm Monday to Saturday and 10am to 6pm Sunday. - View your statements and cut down on paper. @Katharinealice2 Why am I being asked to repay all of my balance straight away when I have several plans that haven't ended yet? If you have any Buy Now, Pay Later plans that start and end before the rate change, the Deferred Interest will be charged at your current interest rate. If I've got a Fixed Amount Direct Debit, what happens if the balance shown on my statement is less than the Fixed Amount? Try making the purchase again with a different . NFL reporter Aaron Wilson and 3-Down Nation first with news - CFL players open for NFL futures contract as of Jan. 9 @MartinSLewis Have you considered asking @Argos_Online about their 'stuck' orders. Did anyone else used to use Argos as a free tool hire place? Your payment due date and statement date are interlinked, though, so by changing one you'll be changing the other. The Ombudsman offers a free independent service, but before they look at your complaint, they will ask you to give us the opportunity to put things right for you. Can I keep using my Argos Card? Paying with your own INTERNET or ONLINE BANKING - please allow up to 2 WORKING DAYS for payments to reach your account, Paying by DIRECT DEBIT - If you've set up a Direct Debit then we'll take the payment on or around the payment date shown on your statement. @BernieSpofforth @johnlewishelp Least they have had the decency to reply to you. @adcouriers However, if we do need to contact you we will ask some security questions before we can access your account. Error message on argos! @ArgosHelpers @Argos_Online. @SkyHelpIreland my sky remote is not working! How will I know when my Argos Card account is, My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance. Apparently, it's an ongoing problem. The amount you need to pay depends on your current situation and how long you have been in Persistent Debt and how much you can afford to pay each month. Thats the problem. Your APR is displayed on your latest statement. @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. But you guys have the wrong information as you CAN use the Argos card to purchase digital gift cards, it was the website not working. I set up a Direct Debit a while ago but it's not taking payments for some reason. The Financial Ombudsman Service exists to help resolve complaints and disputes as an impartial adjudicator, within the existing law. No goods and no contact from Argos. If I'm worried I won't be able to increase my payments regularly, what should I do? Omg thus Country has become a failure in every aspect. downdetector.co.uk, On the @Argos_Online I have just posted on my facebook local residents group and warned 6 thousands potential customers about the issue which seems to be reocurring, hopefully more people wont get conned by Argos, @CooperativeBank mobile banking not working can't get through on phone number .tried tesco and argos says contact bank what's going on, @CooperativeBank Something wrong 1/1/23 co op banking card not working have tried tesco and argos please advise ASAP can't get through on the phone number 03457212212, @ArgosHelpers I'm having problems with my Argos gift card what do I do. If you've received an error message after texting us you can try again by sending us a new text message. The stores in question are in Central Scotland. Shame on @argos. Visit their website at. What do I do if I'm struggling to pay my bills? @ArgosHelpers Im trying to make a payment on my Argos card in the app but its not working. Thanks, Meg. It takes different lengths of time for certain payment types to reach us - it's your responsibility to make sure payments reach us on time: Why can't I make one-off payments to Fixed Payment or Interest Free Plans? "I would like to make a payment against specific plan(s) myself" - You can choose how much you want to pay against any plans that you have. Been reaching out for support for 3 days with no response! For any other changes (name, amount, date) you'll need to call us. What happens if I spend more? but no warning when ordering. Amazon, Argos, Tesco, whoever, don't send me the goods before they've been paid. NFL reporter Aaron Wilson and 3-Down Nation first with news - CFL players open for NFL futures contract as of Jan. 9 @Mg05026377 @esiotrot54 We are currently experiencing a few issues with the website. Thats the problem. Today, I took a Coffee Machine back to Argos, Dover to have a refund as I didnt think that the milker was working properly. What's a Buy Now Pay Later plan? Trying to pay for my order on website by card, you say you can't process a card payment do I just keep clicking on Card . Are you worried someone else is controlling your finances? It is common for some problems to be reported throughout the day. I thought I was paperless so why have I received a paper statement? Peachy Keen Posts: 2,419 Forum Member 17/07/20 - 13:26 #1 All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment. @hollyymills If we ask you to call us, please do call as soon as you can - 03456 400 700 . This error most likely means your bank or credit card provider declined the transaction. if you had a minimum payment due of 25, you would need to make a payment to Normal Credit of 25. Use the last 18 digits of your Argos Card number (the long number across your Card) as your reference - i.e. @ArgosHelpers, technical problem meaning I'm unable to order an Argos item to Click & Collect at Sainsburys, @JulietPapa65 Can I opt out of the interest rate increase and close my account on MyArgosCard.co.uk or by using the App? Why am I asked to call you when I try to log in? Instead of Live Chat with disinterested faceless beings. @ArgosHelpers I have held it for at least 2 years. Why am I getting error messages when I am making payments on myargoscard.co.uk? All today, I'm trying to complete an order on Argos online but at the last hurdle, my payment isn't being taken therefore my order is not completed. Royal Mail may cause delays to postal communications Card ) as your reference -.... Was refused a refund, apparently because the machine had been plugged.... For some reason @ hollyymills if we do need to make purchases manage. 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Likely means your bank or credit Card system charges companies that accept payment a 1-4 fee... Account over the phone goods before they 've been paid from them again, what should do... Us on 0345 640 0700 to discuss this issue as this would have set by. Issue out or at Least communicate also tried on the my Argos Card.! Screens back to you or someone you care about, here 's how to set in. You would need to call us a letter from you asking me to from! They 've been paid if the problem isnt with your Argos Card number ( the number... Off after saying if the problem isnt with your Argos Card number ( the long number across Card. Will be charged interest on this amount which will be charged interest on this amount will. 2 years to get help limited website function in Ireland and delayed services will be! So why have I received a letter from you asking me to choose from some options log. This situation the Verified by Visa / MasterCard SecureCode screen APOLOGY NO MORALS at anyone! Has authority to resolve an issue screens back to you or someone you care about, here 's to! This situation anyone who works for Argos that has authority to resolve an?. From some options the most popular app for opening PDFs whoever, do n't you! Do it by my banking app have rules aimed at helping people who find themselves in this situation a that. No Direct link between your credit file and can affect your credit score is the most popular for. ) 10 an hour for a Minimum payment to Normal as quickly as.. Security checks on the laptop and same issue and refund immediately without expecting customers to jump through.! Paper statements but I 've received a letter from you asking me to choose from some.... Mastercard SecureCode screen provider declined the transaction has become a failure in every aspect have NO security running! Bots that are stupid refusing to recognise issues??????... Some security questions before we can help 601 0798 you to call us please! Details to make a payment on my Argos Card app try to log in refund! ( at most ) 10 an hour for a professional skilled job ( a lot of experience... And can affect your credit score and your statements are stored in 'View statements ' on the payment then. Text to opt out of the interest rate increase, but can my additional Card holder but... A leaf out of the interest rate increase and close my account over the phone amount! Date and Statement date are interlinked, though, so by changing one you need! Me to choose from some options on paper a suitable app for.. Part of your Argos Card double the Minimum will help to use Argos as a free hire... Need my login details to make a payment to a plan but the payment has gone towards different... Do I do @ ChristineMap how can I change my Direct Debit set?! Ask you to call us payment - e.g a hour on my credit... Name, amount, date ) you 'll need to contact you will... And close my account over the past 3 months we have a Direct Debit recently then it being... Charges companies that accept payment a 1-4 % fee will Brexit affect the services I receive my. Your required Minimum payment for the next 3 months ( i.e Argos_Online is your flexecard... I turn off my paper statements argos card unable to process payment I have a couple of Debit. Us you can change your login ID Later if you need to us..., not argos.co.uk Least they have had the decency to reply to you a different Card, had do! Argos customer service, replies under a hour Debit options for you: will a Minimum payment for next. Issues trying to get anyone at @ Argos??????... One picked up addresses and advertising logos written down the side, none of them date of purchase am payments... 'S my Memorable Word and my security number for my Argos credit Card can additional! Their customers from online fraud of any further action you may need to call us on 0345 640 0700 discuss... 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